{"id":3674,"date":"2022-12-15T10:33:44","date_gmt":"2022-12-15T09:33:44","guid":{"rendered":"https:\/\/reltim.com\/psdm-dev\/?page_id=3674"},"modified":"2025-08-06T10:36:01","modified_gmt":"2025-08-06T08:36:01","slug":"le-referentiel-psdm","status":"publish","type":"page","link":"https:\/\/vqz7l1rz7tg.c.updraftclone.com\/psdm\/ressources-psdm\/le-referentiel-psdm\/","title":{"rendered":"Les r\u00e9f\u00e9rentiel web psdm"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbsection\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; custom_padding=\u00a0\u00bb80px||80px||true|false\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_is_popup=\u00a0\u00bboff\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb3_5,2_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb8px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_id=\u00a0\u00bbtarifs\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bbPoppins||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb16px\u00a0\u00bb header_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_font_size=\u00a0\u00bb35px\u00a0\u00bb header_line_height=\u00a0\u00bb1.2em\u00a0\u00bb header_2_font=\u00a0\u00bbPoppins|600|||||||\u00a0\u00bb header_2_text_color=\u00a0\u00bb#151B49&Prime; header_2_font_size=\u00a0\u00bb20px\u00a0\u00bb header_3_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_3_text_color=\u00a0\u00bb#151b49&Prime; header_3_font_size=\u00a0\u00bb30px\u00a0\u00bb header_4_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_4_text_color=\u00a0\u00bb#151b49&Prime; header_4_font_size=\u00a0\u00bb40px\u00a0\u00bb background_color=\u00a0\u00bb#b2b5c4&Prime; background_layout=\u00a0\u00bbdark\u00a0\u00bb custom_margin=\u00a0\u00bb||-10px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb|0px|0px|\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb8px|12px|8px|12px|true|true\u00a0\u00bb animation_style=\u00a0\u00bbfade\u00a0\u00bb animation_delay=\u00a0\u00bb1250ms\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb42px\u00a0\u00bb header_font_size_phone=\u00a0\u00bb32px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb20px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb20px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay:inline-block;\u00a0\u00bb border_radii=\u00a0\u00bbon|50px|50px|50px|50px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 style=\"text-align: left; padding-bottom: 0px;\">4 chapitres PSDM<\/h2>\n<p>[\/et_pb_text][et_pb_text module_id=\u00a0\u00bbapplication\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bbPoppins||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb19px\u00a0\u00bb header_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_font_size=\u00a0\u00bb44px\u00a0\u00bb header_line_height=\u00a0\u00bb1.2em\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb custom_margin=\u00a0\u00bb21px|0px|0px|||\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb42px\u00a0\u00bb header_font_size_phone=\u00a0\u00bb32px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1><span style=\"color: #151b49;\">Les 4 chapitres PSDM,<br \/><span style=\"color: #66cc99;\">le d\u00e9tail des 60 crit\u00e8res<\/span><\/span><\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_text_color=\u00a0\u00bb#151b49&Prime; text_font_size=\u00a0\u00bb20px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Voici le r\u00e9f\u00e9rentiel PSDM d\u00e9taill\u00e9 et appliqu\u00e9 au format web par notre \u00e9quipe. Il se base sur le document officiel de l&rsquo;HAS.<\/p>\n<p>[\/et_pb_text][dsm_button button_one_css=\u00a0\u00bbcta-principal\u00a0\u00bb button_two_css=\u00a0\u00bbcta-secondaire\u00a0\u00bb button_one_text=\u00a0\u00bbJe consulte\u00a0\u00bb button_one_url=\u00a0\u00bb#4-chapitres\u00a0\u00bb button_one_url_new_window=\u00a0\u00bbon\u00a0\u00bb button_two_text=\u00a0\u00bbPartager\u00a0\u00bb button_two_url=\u00a0\u00bb#partager\u00a0\u00bb separator_gap_tablet=\u00a0\u00bb\u00a0\u00bb separator_gap_phone=\u00a0\u00bb\u00a0\u00bb separator_gap_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button_one=\u00a0\u00bbon\u00a0\u00bb button_one_text_color=\u00a0\u00bb#151b49&Prime; button_one_border_color=\u00a0\u00bb#151b49&Prime; button_one_border_radius=\u00a0\u00bb10px\u00a0\u00bb button_one_font=\u00a0\u00bbPoppins||||||||\u00a0\u00bb button_one_icon=\u00a0\u00bb&#x24;||divi||400&Prime; button_one_on_hover=\u00a0\u00bboff\u00a0\u00bb custom_button_two=\u00a0\u00bbon\u00a0\u00bb button_two_text_color=\u00a0\u00bb#151b49&Prime; 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admin_label=\u00a0\u00bbSection\u00a0\u00bb module_id=\u00a0\u00bb4-chapitres\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb da_popup_slug=\u00a0\u00bb4-chapitres\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_is_popup=\u00a0\u00bboff\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row module_id=\u00a0\u00bbressources\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.4&Prime; custom_padding=\u00a0\u00bb||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; 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header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb|-21px|7px|||\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb|-21px|7px|||\u00a0\u00bb custom_margin_phone=\u00a0\u00bb|0px|0px|\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb|0px|0px|0px||\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb42px\u00a0\u00bb header_font_size_phone=\u00a0\u00bb32px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb35px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb35px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-53a823d elementor-widget elementor-widget-heading\" data-id=\"53a823d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\">R\u00e9f\u00e9rentiel PSDM actualis\u00e9 le 02\/10\/2024 d&rsquo;apr\u00e8s le document officiel de l&rsquo;HAS<\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-d66ff01 elementor-widget elementor-widget-heading\" data-id=\"d66ff01\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<p><span id=\"elementor-toc__heading-anchor-2\" class=\"elementor-menu-anchor \"><\/span><\/p>\n<h2 class=\"elementor-heading-title elementor-size-default\">Introduction<\/h2>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>L\u2019attention du lecteur est attir\u00e9e sur le fait que l\u2019utilisation du r\u00e9f\u00e9rentiel doit tenir compte des situations sp\u00e9cifiques et que certaines exigences pourront \u00eatre consid\u00e9r\u00e9es comme non applicables\u00a0 en fonction du contexte.<\/p>\n<p>Ainsi, si dans la majorit\u00e9 des cas, la prestation comporte une installation au domicile ou dans le lieu de vie du patient, dans certains cas :<\/p>\n<ul>\n<li>La distribution ne s\u2019accompagne pas d\u2019installation notamment :*dans les cas de r\u00e9approvisionnement (exemples : r\u00e9approvisionnement de consommables individuel ou \u00e0 usage unique servant \u00e0 l\u2019utilisation des mat\u00e9riels, r\u00e9approvisionnement des dispositifs m\u00e9dicaux li\u00e9s aux troubles de la continence (sondes, poches de stomie \u2026)*dans le cas de dispositifs ou aides techniques ne n\u00e9cessitant aucun r\u00e9glage individuel et\/ou personnalis\u00e9,\n<p>*dans le cas d\u2019aides techniques achet\u00e9es sur le site de vente du prestataire\u2026<\/p>\n<\/li>\n<li>L\u2019installation peut \u00eatre faite ailleurs qu\u2019au domicile \u00e0 la demande de l\u2019usager (venue en site de vente, sur le lieu de travail).<\/li>\n<\/ul>\n<p>Ces diff\u00e9rents contextes sont \u00e0 prendre en compte lors de l\u2019utilisation du r\u00e9f\u00e9rentiel par les prestataires dans leur pr\u00e9paration de la certification et par les organismes de certification lors des audits. Cette remarque concerne notamment le crit\u00e8re 2.3.2 \u00ab Le prestataire installe le mat\u00e9riel et d\u00e9livre les consommables associ\u00e9s au domicile ou dans le lieu de vie de l\u2019usager conform\u00e9ment \u00e0 la prescription \u00bb.<\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb prev_background_color=\u00a0\u00bb#eef9ff\u00a0\u00bb admin_label=\u00a0\u00bbsection\u00a0\u00bb module_id=\u00a0\u00bbchapitre-1&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbbottom_center\u00a0\u00bb custom_padding=\u00a0\u00bb150px|15px|150px|15px|false|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb150px|15px|150px|15px|false|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|5px||5px|false|true\u00a0\u00bb top_divider_style=\u00a0\u00bbcurve\u00a0\u00bb top_divider_height=\u00a0\u00bb30px\u00a0\u00bb top_divider_flip=\u00a0\u00bbvertical\u00a0\u00bb bottom_divider_height=\u00a0\u00bb30px\u00a0\u00bb da_popup_slug=\u00a0\u00bbchapitre-1&Prime; da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_is_popup=\u00a0\u00bboff\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb|800|||||||\u00a0\u00bb text_text_color=\u00a0\u00bbrgba(21,27,73,0.44)\u00a0\u00bb text_font_size=\u00a0\u00bb200px\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb||100px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>1<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text module_id=\u00a0\u00bbtarifs\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbPoppins||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000&Prime; text_font_size=\u00a0\u00bb16px\u00a0\u00bb header_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_font_size=\u00a0\u00bb35px\u00a0\u00bb header_line_height=\u00a0\u00bb1.2em\u00a0\u00bb header_2_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_2_font_size=\u00a0\u00bb35px\u00a0\u00bb header_3_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_3_text_color=\u00a0\u00bb#151b49&Prime; header_3_font_size=\u00a0\u00bb30px\u00a0\u00bb header_4_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_4_text_color=\u00a0\u00bb#151b49&Prime; header_4_font_size=\u00a0\u00bb40px\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb|-21px|7px|||\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb|-21px|7px|||\u00a0\u00bb custom_margin_phone=\u00a0\u00bb|0px|0px|\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb|0px|0px|0px||\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb42px\u00a0\u00bb header_font_size_phone=\u00a0\u00bb32px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb35px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb35px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3 style=\"text-align: center;\">1. \u00c9thique, droits de l&rsquo;usager, satisfaction de l&rsquo;usager<\/h3>\n<p style=\"text-align: center;\"><em><strong>7 crit\u00e8res<\/strong><\/em><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">1.1. \u00c9thique<\/h3>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-6b65c8a elementor-widget elementor-widget-text-editor\" data-id=\"6b65c8a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Les sujets \u00e9thiques relatifs aux activit\u00e9s de pr\u00e9sentation, d\u2019information ou de promotion en faveur des produits de sant\u00e9 et prestations \u00e9ventuellement associ\u00e9es, ont vocation \u00e0 \u00eatre trait\u00e9s par la certification des activit\u00e9s de pr\u00e9sentation, d\u2019information ou de promotion en faveur des produits de sant\u00e9 et prestations \u00e9ventuellement associ\u00e9es, r\u00e9alis\u00e9e sur la base de la charte publi\u00e9e dans l\u2019arr\u00eat\u00e9 du 4 mars 2022.<\/p>\n<p>Ces sujets ne sont pas trait\u00e9s dans ce r\u00e9f\u00e9rentiel afin d\u2019\u00e9viter les redondances et les recouvrements entre les <span>deux certifications.<\/span><\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">1.2. Droits de l\u2019usager<\/h3>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; module_class=\u00a0\u00bbgrid-referentiel\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-1-2-1&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#151B49&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 1.2.1.\u00a0<\/span><\/span><\/strong><\/h4>\n<p>Le prestataire respecte le principe du <strong>libre choix de l\u2019usager.<\/strong><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-1-2-2&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#151B49&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong>Crit\u00e8re 1.2.2.<\/strong><\/h4>\n<p><span>Le prestataire d\u00e9livre \u00e0 l\u2019usager une\u00a0<\/span><strong>information claire et compr\u00e9hensible<\/strong><span>\u00a0sur les produits et prestations d\u00e9livr\u00e9es.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-1-2-3&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#151B49&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 1.2.3.<\/strong><\/h4>\n<p><span>Le prestataire respecte\u00a0<\/span><strong>l\u2019intimit\u00e9 et la dignit\u00e9<\/strong><span>\u00a0des usagers et agit avec bientraitance<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-1-2-4&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#151B49&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 1.2.4.<\/strong><\/h4>\n<p><span>Le\u00a0<\/span><strong>consentement de l\u2019usager est n\u00e9cessaire<\/strong><span>\u00a0pour chacun des actes de la prestation.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-1-2-5&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#151B49&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 1.2.5.<\/strong><\/h4>\n<p><span>La\u00a0<\/span><strong>confidentialit\u00e9<\/strong><span>\u00a0des informations personnelles, m\u00e9dicales et sociales et la vie priv\u00e9e de l\u2019usager sont respect\u00e9es.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">1.3. Satisfaction de l\u2019usager<\/h3>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; module_class=\u00a0\u00bbgrid-referentiel\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-1-3-1&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#151B49&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 1.3.1.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Le prestataire\u00a0<\/span><strong>\u00e9value la satisfaction et \/ou l\u2019exp\u00e9rience des usagers<\/strong><span>\u00a0et prend en compte cette \u00e9valuation pour am\u00e9liorer les prestations.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-1-3-2&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#151B49&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 1.3.2.<\/strong><\/h4>\n<p><span>Le prestataire\u00a0<\/span><strong>g\u00e8re les r\u00e9clamations et plaintes des usagers<\/strong><span>, leur apporte une r\u00e9ponse et prend en compte leur analyse pour am\u00e9liorer les prestations.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbSection\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_is_popup=\u00a0\u00bboff\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_id=\u00a0\u00bbpartenaires\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bbPoppins||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb16px\u00a0\u00bb header_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_font_size=\u00a0\u00bb35px\u00a0\u00bb header_line_height=\u00a0\u00bb1.2em\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb custom_margin=\u00a0\u00bb||7px||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb|0px|0px|\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb|0px|0px|0px||\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb42px\u00a0\u00bb header_font_size_phone=\u00a0\u00bb32px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-size: xx-large;\"><strong><span style=\"color: #151b49;\">Votre certification PSDM<\/span><\/strong><\/span><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay:flex;||align-items:center;||justify-content:center;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_css_main_element_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_css_main_element_phone=\u00a0\u00bbflex-direction:column;||display:flex;||align-items:center;\u00a0\u00bb custom_css_main_element_tablet=\u00a0\u00bbflex-direction:column;||display:flex;||align-items:center;\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#ffdcdc\u00a0\u00bb custom_padding=\u00a0\u00bb15px|15px|15px|15px|true|true\u00a0\u00bb animation_style=\u00a0\u00bbslide\u00a0\u00bb custom_css_main_element=\u00a0\u00bbmax-width:500px;\u00a0\u00bb border_radii=\u00a0\u00bbon|5px|5px|5px|5px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#ff0000&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_5_text_color=\u00a0\u00bb#ff0000&Prime; header_5_font_size=\u00a0\u00bb21px\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h5>Sans acccompagnement<\/h5>\n<p>[\/et_pb_text][dsm_icon_list icon_color=\u00a0\u00bb#ff0000&Prime; icon_font_size=\u00a0\u00bb18px\u00a0\u00bb list_space_between=\u00a0\u00bb15px\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font_size=\u00a0\u00bb18px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][dsm_icon_list_child text=\u00a0\u00bbDur\u00e9e al\u00e9atoire entre 6 et 18 mois\u00a0\u00bb font_icon=\u00a0\u00bb&#xf057;||fa||400&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/dsm_icon_list_child][dsm_icon_list_child text=\u00a0\u00bbDifficult\u00e9 d&rsquo;appropriation \/ raccourci \/erreur\u00a0\u00bb font_icon=\u00a0\u00bb&#xf057;||fa||400&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/dsm_icon_list_child][dsm_icon_list_child text=\u00a0\u00bbR\u00e9sultat al\u00e9atoire\u00a0\u00bb font_icon=\u00a0\u00bb&#xf057;||fa||400&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/dsm_icon_list_child][dsm_icon_list_child text=\u00a0\u00bbD\u00e9couverte de la certification\u00a0\u00bb font_icon=\u00a0\u00bb&#xf057;||fa||400&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/dsm_icon_list_child][dsm_icon_list_child text=\u00a0\u00bbTemps pass\u00e9 al\u00e9atoire \u00a0\u00bb font_icon=\u00a0\u00bb&#xf057;||fa||400&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/dsm_icon_list_child][\/dsm_icon_list][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#eef4f0&Prime; custom_padding=\u00a0\u00bb15px|15px|15px|15px|true|true\u00a0\u00bb animation_style=\u00a0\u00bbslide\u00a0\u00bb animation_delay=\u00a0\u00bb500ms\u00a0\u00bb custom_css_main_element=\u00a0\u00bbmax-width:500px;\u00a0\u00bb border_radii=\u00a0\u00bbon|5px|5px|5px|5px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#48a473&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_5_text_color=\u00a0\u00bb#48a473&Prime; header_5_font_size=\u00a0\u00bb21px\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h5>Avec acccompagnement<\/h5>\n<p>[\/et_pb_text][dsm_icon_list icon_color=\u00a0\u00bb#48a473&Prime; icon_font_size=\u00a0\u00bb18px\u00a0\u00bb list_space_between=\u00a0\u00bb15px\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font_size=\u00a0\u00bb18px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][dsm_icon_list_child text=\u00a0\u00bbDur\u00e9e du projet mini: 3 mois\u00a0\u00bb font_icon=\u00a0\u00bb&#xf058;||fa||400&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/dsm_icon_list_child][dsm_icon_list_child text=\u00a0\u00bbConnaissance  parfaite du r\u00e9f\u00e9rentiel\u00a0\u00bb font_icon=\u00a0\u00bb&#xf058;||fa||400&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/dsm_icon_list_child][dsm_icon_list_child text=\u00a0\u00bbR\u00e9sultat garanti\u00a0\u00bb font_icon=\u00a0\u00bb&#xf058;||fa||400&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/dsm_icon_list_child][dsm_icon_list_child text=\u00a0\u00bbMaitrise du processus de certification\u00a0\u00bb font_icon=\u00a0\u00bb&#xf058;||fa||400&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/dsm_icon_list_child][dsm_icon_list_child text=\u00a0\u00bbForfait de jours fixe \/ contractuel \u00a0\u00bb font_icon=\u00a0\u00bb&#xf058;||fa||400&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/dsm_icon_list_child][\/dsm_icon_list][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_button button_url=\u00a0\u00bbhttps:\/\/vqz7l1rz7tg.c.updraftclone.com\/psdm\/ressources-psdm\/le-referentiel-psdm\/\u00a0\u00bb button_text=\u00a0\u00bbD\u00e9couvrir nos solutions\u00a0\u00bb button_alignment=\u00a0\u00bbcenter\u00a0\u00bb button_alignment_phone=\u00a0\u00bbcenter\u00a0\u00bb button_alignment_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb module_class=\u00a0\u00bbcta-principal\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_color=\u00a0\u00bb#151b49&Prime; button_border_radius=\u00a0\u00bb5px\u00a0\u00bb button_use_icon=\u00a0\u00bboff\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#66CC99&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb url_new_window=\u00a0\u00bbon\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb admin_label=\u00a0\u00bbsection\u00a0\u00bb module_id=\u00a0\u00bbchapitre-2&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; background_color=\u00a0\u00bb#eef9ff\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbbottom_center\u00a0\u00bb custom_padding=\u00a0\u00bb150px|15px|150px|15px|false|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb150px|15px|150px|15px|false|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|5px||5px|false|true\u00a0\u00bb top_divider_style=\u00a0\u00bbcurve\u00a0\u00bb top_divider_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb top_divider_height=\u00a0\u00bb30px\u00a0\u00bb top_divider_flip=\u00a0\u00bbvertical\u00a0\u00bb da_popup_slug=\u00a0\u00bbchapitre-2&Prime; da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_is_popup=\u00a0\u00bboff\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb|800|||||||\u00a0\u00bb text_text_color=\u00a0\u00bbrgba(255,143,0,0.37)\u00a0\u00bb text_font_size=\u00a0\u00bb200px\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb||100px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>2<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text module_id=\u00a0\u00bbtarifs\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbPoppins||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000&Prime; text_font_size=\u00a0\u00bb16px\u00a0\u00bb header_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_font_size=\u00a0\u00bb35px\u00a0\u00bb header_line_height=\u00a0\u00bb1.2em\u00a0\u00bb header_2_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_2_font_size=\u00a0\u00bb35px\u00a0\u00bb header_3_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_3_text_color=\u00a0\u00bb#151B49&Prime; header_3_font_size=\u00a0\u00bb30px\u00a0\u00bb header_4_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_4_text_color=\u00a0\u00bb#151b49&Prime; header_4_font_size=\u00a0\u00bb40px\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb|-21px|7px|||\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb|-21px|7px|||\u00a0\u00bb custom_margin_phone=\u00a0\u00bb|0px|0px|\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb|0px|0px|0px||\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb42px\u00a0\u00bb header_font_size_phone=\u00a0\u00bb32px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb35px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb35px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3 style=\"text-align: center;\"><strong>2. Distribution du mat\u00e9riel et r\u00e9alisation de la prestation<\/strong><\/h3>\n<p style=\"text-align: center;\"><em><strong>20 crit\u00e8res<\/strong><\/em><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">Introduction<\/h3>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-6b65c8a elementor-widget elementor-widget-text-editor\" data-id=\"6b65c8a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Le prestataire de services et distributeur de mat\u00e9riel (PSDM) a pour mission de fournir des produits et service destin\u00e9s \u00e0<strong><span>\u00a0<\/span>favoriser le retour \u00e0 domicile et l\u2019autonomie des personnes malades ou pr\u00e9sentant une incapacit\u00e9 ou un handicap<\/strong><span>\u00a0<\/span>d\u2019assurer une prestation globale comportant de fa\u00e7on indissociable un ensemble d\u2019\u00e9l\u00e9ments d\u00e9finis par la r\u00e9glementation allant de la mise \u00e0 disposition (distribution) du produit ou du mat\u00e9riel, en fonction du champ d\u2019activit\u00e9, \u00e0 la r\u00e9alisation d\u2019une prestation. La r\u00e9alisation de ces missions doit se conformer \u00e0 la r\u00e9glementation et \u00e0 la LPP.<\/p>\n<p>La prestation peut r\u00e9sulter d\u2019une prescription m\u00e9dicale ou d\u2019une pr\u00e9conisation de l\u2019\u00e9quipe pluridisciplinaire charg\u00e9e d\u2019\u00e9tablir un plan personnalis\u00e9 de compensation.<\/p>\n<p>Pour simplifier la lecture du r\u00e9f\u00e9rentiel, il sera mentionn\u00e9 \u00ab le prescripteur \u00bb ou \u00ab la prescription \u00bb.<\/p>\n<p>La distribution du mat\u00e9riel et la prestation peuvent s\u2019effectuer au domicile ou en magasin.<\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">2.1. Acc\u00e8s au prestataire<\/h3>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; module_class=\u00a0\u00bbgrid-referentiel\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-2-1-1&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 2.1.1.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Le prestataire est\u00a0<\/span><strong>facilement accessible<\/strong><span>\u00a0par les usagers.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-2-1-2&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 2.1.2.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>L\u2019usager a acc\u00e8s aux informations sur les\u00a0<\/span><strong>activit\u00e9s exerc\u00e9es<\/strong><span>\u00a0par le prestataire.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-2-1-3&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 2.1.3.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><strong>L\u2019acc\u00e8s aux prestations<\/strong><span>\u00a0pour les personnes en situation de handicap ou ayant des difficult\u00e9s particuli\u00e8res est facilit\u00e9.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">2.2. Prise en compte de la prescription et mise en place de la prestation<\/h3>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; module_class=\u00a0\u00bbgrid-referentiel\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-2-2-1&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 2.2.1.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Le prestataire\u00a0<\/span><strong>\u00e9value la faisabilit\u00e9 de chaque prescription<\/strong><span>\u00a0et contacte le prescripteur si n\u00e9cessaire.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-2-2-2&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 2.2.2.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Le prestataire\u00a0<\/span><strong>cr\u00e9e ou met \u00e0 jour le dossier<\/strong><span>\u00a0de l\u2019usager \u00e0 partir d\u2019un \u00e9change d\u2019information structur\u00e9 lors de l\u2019initiation ou de la modification de la prestation.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-2-2-3&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 2.2.3.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Une information\u00a0<\/span><strong>adapt\u00e9e<\/strong><span>, permettant de choisir parmi les mat\u00e9riels disponibles conformes \u00e0 la prescription, est donn\u00e9e \u00e0 l\u2019usager, \u00e0 son entourage et si besoin au prescripteur ou \u00e0 l\u2019\u00e9quipe pluridisciplinaire accompagnant l\u2019usager.<\/span><br \/><strong>Champ du crit\u00e8re : MAD-Handicap<\/strong><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-2-2-4&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 2.2.4.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><strong>Le mat\u00e9riel fait l\u2019objet d\u2019essais<\/strong><span>\u00a0si n\u00e9cessaire ou requis (LPP).<\/span><br \/><strong>Champ du crit\u00e8re : MAD-Handicap<\/strong><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-2-2-5&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 2.2.5.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><strong>Le d\u00e9lai<\/strong><span>\u00a0de mise en place de la prestation\u00a0<\/span><strong>est adapt\u00e9<\/strong><span>\u00a0\u00e0 la situation et au besoin de l\u2019usager et justifi\u00e9.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">2.3. Installation de la prestation<\/h3>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; module_class=\u00a0\u00bbgrid-referentiel\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-2-3-1&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 2.3.1.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>La mise en place de\u00a0<\/span><strong>la prestation est initi\u00e9e dans l\u2019\u00e9tablissement de sant\u00e9<\/strong><span>\u00a0si n\u00e9cessaire.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-2-3-2&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 2.3.2.\u00a0<\/span><\/span><\/strong><\/h4>\n<p>Le prestataire installe le mat\u00e9riel et d\u00e9livre les<br \/>consommables associ\u00e9s au domicile ou dans le lieu de vie de l\u2019usager conform\u00e9ment \u00e0 la prescription.<\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-2-3-3&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 2.3.3.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Lors de l\u2019installation,\u00a0<\/span><strong>le prestataire forme l\u2019usager<\/strong><span>\u00a0ainsi que son entourage aux produits, et leur d\u00e9livre toutes les\u00a0<\/span><strong>informations et explications techniques<\/strong><span>\u00a0sur leurs utilisations.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-2-3-4&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 2.3.4.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Lors de l\u2019installation,\u00a0<\/span><strong>le prestataire assure l\u2019information ou la formation technique des professionnels de sant\u00e9 lib\u00e9raux<\/strong><span>\u00a0ou autres intervenants au domicile sur la bonne utilisation du mat\u00e9riel.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">2.4. Suivi et continuit\u00e9 de la prestation<\/h3>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; module_class=\u00a0\u00bbgrid-referentiel\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-2-4-1&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 2.4.1.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Le suivi est r\u00e9alis\u00e9 selon les\u00a0<\/span><strong>modalit\u00e9s pr\u00e9vues r\u00e9glementairement.<\/strong><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-2-4-2&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 2.4.2.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Un syst\u00e8me d\u2019astreinte\u00a0<\/span><strong>24h\/24 et 7j\/7<\/strong><span>\u00a0permet la continuit\u00e9 du service pour les activit\u00e9s qui le n\u00e9cessitent.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-2-4-3&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 2.4.3.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>La r\u00e9paration ou le remplacement du dispositif m\u00e9dical\u00a0<\/span><strong>en cas de panne est assur\u00e9<\/strong><span>\u00a0conform\u00e9ment \u00e0 la LPP.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-2-4-4&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 2.4.4.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Le prestataire organise la\u00a0<\/span><strong>continuit\u00e9 de ses prestations<span>\u00a0<\/span><\/strong><span>sur le territoire national en recourant si n\u00e9cessaire \u00e0 un autre prestataire<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-2-4-5&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 2.4.5.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><strong>Un retour d\u2019information<\/strong><span>\u00a0au prescripteur et aux professionnels de sant\u00e9 intervenant au domicile est r\u00e9alis\u00e9 si n\u00e9cessaire.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-2-4-6&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 2.4.6.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Le prestataire participe \u00e0 la\u00a0<\/span><strong>coordination des soins<\/strong><span>\u00a0conform\u00e9ment \u00e0 la r\u00e9glementation.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">Remarque :<\/h3>\n<p>le crit\u00e8re 2.4.4 traite de l\u2019organisation de la continuit\u00e9 des prestations sur le territoire national et n\u2019aborde pas la question de la continuit\u00e9 des prestations lors des d\u00e9placements de l\u2019usager \u00e0 l\u2019\u00e9tranger, situation plus complexe et d\u00e9pendante du pays dans lequel l\u2019usager va s\u00e9journer.<\/p>\n<p>Le prestataire est n\u00e9anmoins invit\u00e9 \u00e0 faciliter l\u2019organisation de la continuit\u00e9 des prestations dans ces diff\u00e9rentes situations.<\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">2.5. Cl\u00f4ture de la prestation<\/h3>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; module_class=\u00a0\u00bbgrid-referentiel\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-2-5-1&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 2.5.1.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><strong>Le mat\u00e9riel en location est repris<\/strong><span>\u00a0en fin de prestation dans des conditions adapt\u00e9es.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-2-5-2&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 2.5.2.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Une organisation est en place pour assurer<\/span><strong><span>\u00a0<\/span>l\u2019arr\u00eat de la facturation.<\/strong><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb admin_label=\u00a0\u00bbsection\u00a0\u00bb module_id=\u00a0\u00bbchapitre-3&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; background_color=\u00a0\u00bb#eef9ff\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbbottom_center\u00a0\u00bb custom_padding=\u00a0\u00bb150px|15px|150px|15px|false|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb150px|15px|150px|15px|false|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|5px||5px|false|true\u00a0\u00bb top_divider_height=\u00a0\u00bb30px\u00a0\u00bb top_divider_flip=\u00a0\u00bbvertical\u00a0\u00bb da_popup_slug=\u00a0\u00bbchapitre-3&Prime; da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_is_popup=\u00a0\u00bboff\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb|800|||||||\u00a0\u00bb text_text_color=\u00a0\u00bbrgba(192,132,151,0.54)\u00a0\u00bb text_font_size=\u00a0\u00bb200px\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb||100px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>3<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text module_id=\u00a0\u00bbtarifs\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbPoppins||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000&Prime; text_font_size=\u00a0\u00bb16px\u00a0\u00bb header_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_font_size=\u00a0\u00bb35px\u00a0\u00bb header_line_height=\u00a0\u00bb1.2em\u00a0\u00bb header_2_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_2_font_size=\u00a0\u00bb35px\u00a0\u00bb header_3_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_3_text_color=\u00a0\u00bb#151B49&Prime; header_3_font_size=\u00a0\u00bb30px\u00a0\u00bb header_4_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_4_text_color=\u00a0\u00bb#151b49&Prime; header_4_font_size=\u00a0\u00bb40px\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb|-21px|7px|||\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb|-21px|7px|||\u00a0\u00bb custom_margin_phone=\u00a0\u00bb|0px|0px|\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb|0px|0px|0px||\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb42px\u00a0\u00bb header_font_size_phone=\u00a0\u00bb32px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb35px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb35px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3 style=\"text-align: center;\">3. Fonctions support<\/h3>\n<p style=\"text-align: center;\"><em><strong>24 crit\u00e8res<\/strong><\/em><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">3.1. Ressources humaines<\/h3>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; module_class=\u00a0\u00bbgrid-referentiel\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-1-1&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.1.1.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><strong>Les responsabilit\u00e9s et autorit\u00e9s des membres<\/strong><span>\u00a0du personnel sont d\u00e9finies.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-1-2&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.1.2.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Les comp\u00e9tences du personnel\u00a0<\/span><strong>sont adapt\u00e9es<\/strong><span>\u00a0aux missions qui lui sont confi\u00e9es.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-1-3&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.1.3.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Le prestataire met en \u0153uvre\u00a0<\/span><strong>une formation de son personnel<\/strong><span>\u00a0et contribue au d\u00e9veloppement professionnel continu des professionnels de sant\u00e9 qu\u2019il emploie.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-1-1&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.1.4.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Le prestataire dispose d&rsquo;un personnel\u00a0<\/span><strong>charg\u00e9 de garantir<\/strong><span>\u00a0l&rsquo;application des r\u00e8gles professionnelles et des bonnes pratiques de d\u00e9livrance de ces mat\u00e9riels et services correspondant \u00e0 ses activit\u00e9s et \u00e0 leur volume.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-1-5&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.1.5.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Le prestataire dispose\u00a0<\/span><strong>d\u2019un personnel charg\u00e9 de garantir l&rsquo;application des r\u00e8gles professionnelles<\/strong><span>\u00a0et de bonne pratique de d\u00e9livrance de ces mat\u00e9riels et services (\u00ab personnel garant \u00bb ou \u00ab garant \u00bb) correspondant \u00e0 ses activit\u00e9s et \u00e0 leur volume.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">3.2. Locaux<\/h3>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; module_class=\u00a0\u00bbgrid-referentiel\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-2-1&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.2.1.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Les locaux permettent une\u00a0<\/span><strong>gestion des flux<\/strong><span>\u00a0avec s\u00e9paration des circuits propre et sale et stockage.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-2-2&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.2.2.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Les locaux permettent\u00a0<\/span><strong>l\u2019accueil des usagers dans des conditions adapt\u00e9es<\/strong><span>\u00a0et notamment l\u2019acc\u00e8s des personnes en situation de handicap<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-2-3&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.2.3.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Les locaux permettent de r\u00e9aliser les essais<\/span><br \/><strong>Champs d&rsquo;application du crit\u00e8re : V\u00e9hicules pour personnes en situation de handicap (VPH)<\/strong><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">3.3. Pr\u00e9vention du risque infectieux, nettoyage et d\u00e9sinfection<\/h3>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; module_class=\u00a0\u00bbgrid-referentiel\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-3-1&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.3.1.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><strong>L\u2019hygi\u00e8ne<\/strong><span>\u00a0des locaux est assur\u00e9e.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-3-2&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.3.2.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><strong>Le processus de nettoyage<\/strong><span>\u00a0et de\u00a0<\/span><strong>d\u00e9sinfection des dispositifs<\/strong><span>\u00a0est d\u00e9fini et fait l\u2019objet d\u2019une tra\u00e7abilit\u00e9.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-3-3&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.3.3.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Le processus de\u00a0<\/span><strong>nettoyage des v\u00e9hicules<\/strong><span>\u00a0et les mesures d\u2019hygi\u00e8ne utilis\u00e9es lors du transport sont d\u00e9finis.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">3.4. Gestion et maintenance des dispositifs m\u00e9dicaux<\/h3>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; module_class=\u00a0\u00bbgrid-referentiel\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-4-1&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.4.1.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Un syst\u00e8me de\u00a0<\/span><strong>gestion des dispositifs m\u00e9dicaux<\/strong><span>\u00a0permet de ma\u00eetriser les diff\u00e9rentes \u00e9tapes de leur circuit et de maintenir en conformit\u00e9 ou de remplacer les dispositifs et d\u2019assurer la tra\u00e7abilit\u00e9.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-4-2&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.4.2.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Le\u00a0<\/span><strong>respect des exigences<\/strong><span>\u00a0applicables est organis\u00e9 (marquage CE, r\u00e8glement europ\u00e9en, LPP\u2026, exigences du fabricant).<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-4-3&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.4.3.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Le prestataire\u00a0<\/span><strong>organise ses achats.<\/strong><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-4-4&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.4.4.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Les\u00a0<\/span><strong>informations relatives<\/strong><span>\u00a0aux modalit\u00e9s d\u2019utilisation et d\u2019entretien des dispositifs utilis\u00e9s sont organis\u00e9es et disponibles.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-4-5&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.4.5.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>La\u00a0<\/span><strong>gestion des consommables<\/strong><span>\u00a0est assur\u00e9e de fa\u00e7on adapt\u00e9e.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-4-6&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.4.6.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>La\u00a0<\/span><strong>maintenance des dispositifs curative et pr\u00e9ventive<\/strong><span>est assur\u00e9e et trac\u00e9e.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-4-7&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.4.7.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>La\u00a0<\/span><strong>v\u00e9rification p\u00e9riodique<\/strong><span>\u00a0des \u00e9quipements de mesure et de contr\u00f4le (EMC) est r\u00e9alis\u00e9e.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-4-8&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.4.8.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>La\u00a0<\/span><strong>v\u00e9rification technique du mat\u00e9riel<\/strong><span>\u00a0lou\u00e9 est assur\u00e9e entre deux usagers et trac\u00e9e.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-4-9&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.4.9.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Le prestataire\u00a0<\/span><strong>communique avec les fabricants<\/strong><span>\u00a0et ou les mandataires ou distributeurs lorsque n\u00e9cessaire.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">3.5. Gestion des d\u00e9chets<\/h3>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; module_class=\u00a0\u00bbgrid-referentiel\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-5-1&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.5.1.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Un processus de\u00a0<\/span><strong>gestion des d\u00e9chets<\/strong><span>\u00a0adapt\u00e9 au type d\u2019activit\u00e9 est en place.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">3.6. Syst\u00e8me d\u2019information<\/h3>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; module_class=\u00a0\u00bbgrid-referentiel\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-6-1&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.6.1.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>La tenue du\u00a0<\/span><strong>dossier de l\u2019usager<\/strong><span>\u00a0permet une gestion fiable des informations.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-6-2&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.6.2.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Le prestataire organise la\u00a0<\/span><strong>protection des donn\u00e9es<\/strong><span>\u00a0\u00e0 caract\u00e8re personnel.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">3.7. Recours \u00e0 la sous-traitance<\/h3>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; module_class=\u00a0\u00bbgrid-referentiel\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-3-7-1&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 3.7.1.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Le recours \u00e0 la\u00a0<\/span><strong>sous-traitance est organis\u00e9<\/strong><span>\u00a0afin de garantir la qualit\u00e9 des prestations.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb prev_background_color=\u00a0\u00bb#eef9ff\u00a0\u00bb admin_label=\u00a0\u00bbsection\u00a0\u00bb module_id=\u00a0\u00bbchapitre-4&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbbottom_center\u00a0\u00bb custom_padding=\u00a0\u00bb150px|15px|150px|15px|false|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb150px|15px|150px|15px|false|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|5px||5px|false|true\u00a0\u00bb top_divider_style=\u00a0\u00bbcurve\u00a0\u00bb top_divider_height=\u00a0\u00bb30px\u00a0\u00bb top_divider_flip=\u00a0\u00bbvertical\u00a0\u00bb bottom_divider_height=\u00a0\u00bb30px\u00a0\u00bb da_popup_slug=\u00a0\u00bbcha\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_is_popup=\u00a0\u00bboff\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb|800|||||||\u00a0\u00bb text_text_color=\u00a0\u00bbrgba(142,168,195,0.66)\u00a0\u00bb text_font_size=\u00a0\u00bb200px\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb||100px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>4<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text module_id=\u00a0\u00bbtarifs\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbPoppins||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000&Prime; text_font_size=\u00a0\u00bb16px\u00a0\u00bb header_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_font_size=\u00a0\u00bb35px\u00a0\u00bb header_line_height=\u00a0\u00bb1.2em\u00a0\u00bb header_2_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_2_font_size=\u00a0\u00bb35px\u00a0\u00bb header_3_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_3_text_color=\u00a0\u00bb#151B49&Prime; header_3_font_size=\u00a0\u00bb30px\u00a0\u00bb header_4_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_4_text_color=\u00a0\u00bb#151b49&Prime; header_4_font_size=\u00a0\u00bb40px\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb|-21px|7px|||\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb|-21px|7px|||\u00a0\u00bb custom_margin_phone=\u00a0\u00bb|0px|0px|\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb|0px|0px|0px||\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb42px\u00a0\u00bb header_font_size_phone=\u00a0\u00bb32px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb35px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb35px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3 style=\"text-align: center;\">4. Dispositions relatives \u00e0 la qualit\u00e9 et aux risques<\/h3>\n<p style=\"text-align: center;\"><em><strong>8 crit\u00e8res<\/strong><\/em><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">4.1. Conception des prestations et veille sur les exigences<\/h3>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; module_class=\u00a0\u00bbgrid-referentiel\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-4-1-1&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#8ea8c3&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 4.1.1.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Le prestataire dispose d\u2019une\u00a0<\/span><strong>veille sur la r\u00e9glementation, les recommandations de bonnes pratiques<\/strong><span>\u00a0professionnelles et les exigences applicables.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-4-1-2&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#8ea8c3&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 4.1.2.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>L\u2019organisation des prestations prend en compte\u00a0<\/span><strong>les exigences r\u00e9glementaires<\/strong><span>\u00a0(dont la LPP) et leur \u00e9volution ainsi que les recommandations des fabricants.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">4.2. Autorisations<\/h3>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; module_class=\u00a0\u00bbgrid-referentiel\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-4-2-1&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#8ea8c3&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 4.2.1.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Le prestataire est autoris\u00e9 \u00e0 exercer les activit\u00e9s utilisant de\u00a0<\/span><strong>l\u2019oxyg\u00e8ne.<\/strong><span>\u00a0<\/span><strong>Champ d&rsquo;application : prestations faisant appel \u00e0 l&rsquo;oxyg\u00e8ne<\/strong><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">4.3. Vigilances sanitaires<\/h3>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; module_class=\u00a0\u00bbgrid-referentiel\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-4-3-1&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#8ea8c3&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 4.3.1.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>La\u00a0<\/span><strong>mat\u00e9riovigilance<\/strong><span>\u00a0est op\u00e9rationnelle.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-4-3-2&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#8ea8c3&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 4.3.2.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>La\u00a0<\/span><strong>pharmacovigilance<\/strong><span>\u00a0est opp\u00e9rationelle.\u00a0<\/span><strong>Champ d&rsquo;application : activit\u00e9s relatives \u00e0 l&rsquo;oxyg\u00e8ne<\/strong><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||on||||\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbArial\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"elementor-element elementor-element-bb74bb1 elementor-widget elementor-widget-heading\" data-id=\"bb74bb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">4.4. Gestion des risques<\/h3>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; module_class=\u00a0\u00bbgrid-referentiel\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-4-4-1&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#8ea8c3&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 4.4.1.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Les activit\u00e9s ou processus \u00e0 risque sont identifi\u00e9s et font l\u2019objet\u00a0<\/span><strong>d\u2019actions prioritaires<\/strong><span>\u00a0de pr\u00e9vention des risques.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-4-4-2&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#8ea8c3&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 4.4.2.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Le prestataire a \u00e9tabli un plan de\u00a0<\/span><strong>continuit\u00e9 de l\u2019activit\u00e9<\/strong><span>\u00a0et mis en place un dispositif de\u00a0<\/span><strong>gestion de crise.<\/strong><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bbblock-popup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#critere-4-4-3&Prime; border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#8ea8c3&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Crit\u00e8re 4.4.3.\u00a0<\/span><\/span><\/strong><\/h4>\n<p><span>Les\u00a0<\/span><strong>\u00e9v\u00e9nements ind\u00e9sirables<\/strong><span>\u00a0survenant lors de l\u2019activit\u00e9 sont recueillis, font l\u2019objet d\u2019une analyse et de<\/span><strong><span>\u00a0<\/span>mise en place d\u2019actions de correction<\/strong><span>\u00a0et de pr\u00e9vention.<\/span><\/p>\n<p><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Voir le d\u00e9tail<\/span><\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb admin_label=\u00a0\u00bbSection\u00a0\u00bb module_id=\u00a0\u00bbsection-masterclass\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb150px|14vw|150px|14vw|true|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb|30px||30px|false|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|15px||15px|false|true\u00a0\u00bb bottom_divider_style=\u00a0\u00bbwave\u00a0\u00bb bottom_divider_color=\u00a0\u00bb#fbf4ff\u00a0\u00bb bottom_divider_height=\u00a0\u00bb20px\u00a0\u00bb da_popup_slug=\u00a0\u00bbsection-masterclass\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_is_popup=\u00a0\u00bboff\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb|50px||50px|false|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb|20px||20px|false|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|10px||10px|false|true\u00a0\u00bb animation_style=\u00a0\u00bbbounce\u00a0\u00bb border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#151b49&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_id=\u00a0\u00bbapplication\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.4&Prime; text_font=\u00a0\u00bbPoppins||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb19px\u00a0\u00bb header_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_font_size=\u00a0\u00bb44px\u00a0\u00bb header_line_height=\u00a0\u00bb1.2em\u00a0\u00bb header_3_font=\u00a0\u00bb|700|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb30px\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb custom_margin=\u00a0\u00bb21px|0px|0px|||\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb42px\u00a0\u00bb header_font_size_phone=\u00a0\u00bb32px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3 style=\"text-align: center;\"><span style=\"color: #151b49;\">Besoin de plus d&rsquo;informations ?<\/span><\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _dynamic_attributes=\u00a0\u00bblink_option_url\u00a0\u00bb _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#151b49&Prime; text_font_size=\u00a0\u00bb16px\u00a0\u00bb link_option_url=\u00a0\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2MTUifX0=@\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p class=\"page-around-room__title\" style=\"text-align: center;\">Demandez gratuitement le livre blanc PSDM.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u00a0\u00bbhttps:\/\/vqz7l1rz7tg.c.updraftclone.com\/psdm\/ressources-psdm\/livre-blanc-psdm\/\u00a0\u00bb button_text=\u00a0\u00bbDemander le livre blanc\u00a0\u00bb button_alignment=\u00a0\u00bbcenter\u00a0\u00bb module_class=\u00a0\u00bbcta-principal\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_color=\u00a0\u00bb#151b49&Prime; button_border_radius=\u00a0\u00bb8px\u00a0\u00bb button_icon=\u00a0\u00bb&#x24;||divi||400&Prime; button_on_hover=\u00a0\u00bboff\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#66CC99&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb url_new_window=\u00a0\u00bbon\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #partager\u00a0\u00bb module_id=\u00a0\u00bbpartager\u00a0\u00bb module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.20.0&Prime; background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb width=\u00a0\u00bb600px\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbpartager\u00a0\u00bb da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.20.0&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_text_color=\u00a0\u00bb#151B49&Prime; header_4_font_size=\u00a0\u00bb30px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong><span data-contrast=\"auto\" xml:lang=\"FR-FR\" lang=\"FR-FR\" class=\"TextRun SCXW8806849 BCX0\"><span class=\"NormalTextRun SCXW8806849 BCX0\">Partager<\/span><\/span><\/strong><\/h4>\n<p>[\/et_pb_text][dsm_social_share_buttons dsm_view=\u00a0\u00bbicon\u00a0\u00bb dsm_skin=\u00a0\u00bbframed\u00a0\u00bb dsm_shape=\u00a0\u00bbrounded\u00a0\u00bb dsm_alignment=\u00a0\u00bbcenter\u00a0\u00bb dsm_icon_size=\u00a0\u00bb20px\u00a0\u00bb dsm_color_type=\u00a0\u00bbcustom\u00a0\u00bb dsm_custom_bg_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb dsm_custom_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][dsm_social_share_buttons_child dsm_color_type=\u00a0\u00bbcustom\u00a0\u00bb dsm_custom_color=\u00a0\u00bb#0b85ee\u00a0\u00bb _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#0b85ee\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb dsm_view=\u00a0\u00bbicon\u00a0\u00bb dsm_label=\u00a0\u00bbon\u00a0\u00bb dsm_social_hover_animation=\u00a0\u00bbdsm-none\u00a0\u00bb][\/dsm_social_share_buttons_child][dsm_social_share_buttons_child dsm_network=\u00a0\u00bblinkedin\u00a0\u00bb dsm_color_type=\u00a0\u00bbcustom\u00a0\u00bb dsm_custom_bg_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb dsm_custom_color=\u00a0\u00bb#016ca8&Prime; _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#016ca8&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb dsm_view=\u00a0\u00bbicon\u00a0\u00bb dsm_label=\u00a0\u00bbon\u00a0\u00bb dsm_social_hover_animation=\u00a0\u00bbdsm-none\u00a0\u00bb][\/dsm_social_share_buttons_child][dsm_social_share_buttons_child dsm_network=\u00a0\u00bbwhatsapp\u00a0\u00bb dsm_color_type=\u00a0\u00bbcustom\u00a0\u00bb dsm_custom_color=\u00a0\u00bb#4fc15c\u00a0\u00bb _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#4fc15c\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_css_before_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb dsm_view=\u00a0\u00bbicon\u00a0\u00bb dsm_label=\u00a0\u00bbon\u00a0\u00bb dsm_social_hover_animation=\u00a0\u00bbdsm-none\u00a0\u00bb][\/dsm_social_share_buttons_child][\/dsm_social_share_buttons][et_pb_code _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay:flex;||align-items:center;||justify-content:center;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<script><!-- [et_pb_line_break_holder] -->  function copier() {<!-- [et_pb_line_break_holder] -->        var inputc = document.body.appendChild(document.createElement(\"input\"));<!-- [et_pb_line_break_holder] -->        inputc.value = window.location.href;<!-- [et_pb_line_break_holder] -->        inputc.select();<!-- [et_pb_line_break_holder] -->        document.execCommand('copy');<!-- [et_pb_line_break_holder] -->        inputc.parentNode.removeChild(inputc);<!-- [et_pb_line_break_holder] -->          <!-- [et_pb_line_break_holder] -->        var change = document.getElementById(\"bouton-partager\");<!-- [et_pb_line_break_holder] -->        if (change.innerHTML === \"COPIER\") {<!-- [et_pb_line_break_holder] -->            change.innerHTML = \"URL COPI\u00c9E\";<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    window.addEventListener(\"DOMContentLoaded\", function() {<!-- [et_pb_line_break_holder] -->        var champs = document.getElementById(\"champs-lien\");<!-- [et_pb_line_break_holder] -->        champs.value = window.location.href;<!-- [et_pb_line_break_holder] -->    });<!-- [et_pb_line_break_holder] --><\/script><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"case-bouton\"><!-- [et_pb_line_break_holder] -->    <input type=\"text\" id=\"champs-lien\" value=\"\" readonly=\"readonly\"><!-- [et_pb_line_break_holder] -->  <!-- [et_pb_line_break_holder] -->  <button style=\"cursor:pointer;\"class=\"header-btn2\" id=\"bouton-partager\" title=\"Copier\" onclick=\"copier()\">COPIER<\/button><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-1-2-1&Prime; module_id=\u00a0\u00bbcritere-1-2-1&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-1-2-1&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 1.2.1.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le prestataire respecte le principe du\u00a0<\/span><strong>libre choix de l\u2019usager<\/strong><span>.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#151B49&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Le respect, par le prestataire, du libre choix de l\u2019usager consiste notamment :<\/p>\n<ul>\n<li><strong>\u00e0 ne pas s\u2019opposer<\/strong><span>\u00a0<\/span>au souhait d\u2019un usager de changer de prestataire ;<\/li>\n<li><strong>\u00e0 respecter le choix de l\u2019usager<\/strong><span>\u00a0<\/span>concernant les professionnels de sant\u00e9 intervenant au domicile.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span>Principe du\u00a0<\/span><strong>libre choix<\/strong><span>, connu du personnel et mis en pratique.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>\u00c9tude des plaintes et r\u00e9clamations.<\/li>\n<li>Etudes des demandes des usagers.<\/li>\n<li>Entretien avec le personnel.<\/li>\n<li>Entretien avec les usagers.<\/li>\n<li>Etude documentaire.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-1-2-2&Prime; module_id=\u00a0\u00bbcritere-1-2-2&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-1-2-2&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 1.2.2.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le prestataire d\u00e9livre \u00e0 l\u2019usager une\u00a0<\/span><strong>information claire et compr\u00e9hensible<\/strong><span>\u00a0sur les produits et prestations d\u00e9livr\u00e9es.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#151B49&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>L\u2019information est d\u00e9livr\u00e9e par un\u00a0<\/span><strong>personnel form\u00e9<\/strong><span>\u00a0aux produits et prestations d\u00e9livr\u00e9s.<\/span><\/p>\n<p><span>L\u2019information peut \u00eatre d\u00e9livr\u00e9e par t\u00e9l\u00e9phone, sur le site internet, en magasin ou au domicile, par le personnel, ou par des documents d\u2019information.<\/span><\/p>\n<p><span>L\u2019information est donn\u00e9e sur les\u00a0<\/span><strong>diff\u00e9rentes prestations possibles<span>\u00a0<\/span><\/strong><span>correspondant \u00e0 la prescription.<\/span><\/p>\n<p><span>L\u2019information concerne \u00e9galement les formalit\u00e9s administratives et les modalit\u00e9s de prise en charge notamment le tiers payant<\/span><\/p>\n<p><span>L\u2019information\u00a0<\/span><strong>est d\u00e9livr\u00e9e \u00e0 l\u2019usager et selon<\/strong><span>\u00a0les cas aux aidants et aux proches. Des modalit\u00e9s d\u2019information\u00a0<\/span><strong>adapt\u00e9es<\/strong><span>\u00a0aux usagers en situation de handicap sont disponibles<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Satisfaction<\/strong><span>\u00a0<\/span>des usagers sur l\u2019information et contenu des plaintes et r\u00e9clamations.<\/li>\n<li><strong>Existence<\/strong><span>\u00a0<\/span>de supports d\u2019information clairs et compr\u00e9hensibles.<\/li>\n<li><strong>Modalit\u00e9s<\/strong><span>\u00a0<\/span>d\u2019information utilis\u00e9es face aux difficult\u00e9s de compr\u00e9hension rencontr\u00e9es (exemples : supports r\u00e9dig\u00e9s en Facile \u00e0 lire et \u00e0 comprendre (FALC), site internet accessible aux personnes d\u00e9ficientes visuelles, information par l\u2019interm\u00e9diaire des proches et des aidants).<\/li>\n<li><strong>Formation<\/strong><span>\u00a0<\/span>du personnel (modules de formation suivis, feuilles de pr\u00e9sence, attestations de formation nominatives).<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Observation des pratiques<\/li>\n<li>Entretien avec le personnel.<\/li>\n<li>Entretiens avec les usagers<\/li>\n<li>Etude documentaire.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-1-2-3&Prime; module_id=\u00a0\u00bbcritere-1-2-3&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-1-2-3&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 1.2.3.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le prestataire respecte\u00a0<\/span><strong>l\u2019intimit\u00e9 et la dignit\u00e9<\/strong><span>\u00a0des usagers et agit avec bientraitance.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#151B49&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Les pratiques\u00a0<\/span><strong>dans les locaux<\/strong><span>\u00a0du prestataire et lors des installations\u00a0<\/span><strong>et visites au domicile<\/strong><span>\u00a0respectent ces principes. Les personnes sont trait\u00e9es avec \u00e9gard. Il existe des lieux, chez le prestataire, d\u00e9di\u00e9s \u00e0 l\u2019accueil avec lieu<\/span><strong><span>\u00a0<\/span>s\u00e9par\u00e9 si besoin<\/strong><span>\u00a0pour des \u00e9changes discrets au regard de la situation des usagers.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Satisfaction<\/strong><span>\u00a0<\/span>de l\u2019usager sur le comportement du personnel et<span>\u00a0<\/span><strong>absence<\/strong><span>\u00a0<\/span>de plaintes et r\u00e9clamations<\/li>\n<li>Locaux adapt\u00e9s<\/li>\n<li>Dispositions prises pour assurer<span>\u00a0<\/span><strong>intimit\u00e9 et dignit\u00e9<\/strong><span>\u00a0<\/span>(exemples : protocole ou autre support d\u2019information sur les sujets intimit\u00e9 et dignit\u00e9, clause dans contrat, travail, sensibilisation lors du recrutement et par l\u2019encadrement<\/li>\n<li><strong>Prise en compte par le personnel<\/strong><span>\u00a0<\/span>des dimensions \u00ab Intimit\u00e9 et dignit\u00e9 \u00bb<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><span>Observation des pratiques.<\/span><\/li>\n<li><span>Entretien avec le personnel<\/span><\/li>\n<li><span>Etude documentaire.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-1-2-4&Prime; module_id=\u00a0\u00bbcritere-1-2-4&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-1-2-4&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 1.2.4.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le\u00a0<\/span><strong>consentement de l\u2019usager est n\u00e9cessaire<\/strong><span>\u00a0pour chacun des actes de la prestation.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#151B49&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Chacun des actes de la prestation doit \u00eatre r\u00e9alis\u00e9\u00a0<\/span><strong>apr\u00e8s avoir inform\u00e9<\/strong><span>\u00a0l\u2019usager et\u00a0<\/span><strong>recueilli<\/strong><span>\u00a0son consentement, quel que soit le lieu d\u2019intervention (locaux, domicile, lieu de vie) Si n\u00e9cessaire, l\u2019entourage contribue \u00e0 l\u2019information et des modesalternatifs de communication peuvent \u00eatre utilis\u00e9s.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Dispositions<\/strong><span>\u00a0<\/span>prises concernant l\u2019information de l\u2019usager et le recueil de son consentement (sensibilisation et formation du personnel, protocoles ou autre support d\u2019information, modalit\u00e9s d\u2019int\u00e9gration, r\u00f4le de l\u2019encadrement).<\/li>\n<li><strong>Satisfaction<\/strong><span>\u00a0<\/span>de l\u2019usager et absence de plainte ou r\u00e9clamation.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>\u00c9tude documentaire<\/li>\n<li>Entretiens avec les usagers<\/li>\n<li>Traceur sur prestation<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-1-2-5&Prime; module_id=\u00a0\u00bbcritere-1-2-5&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-1-2-5&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 1.2.5.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>La\u00a0<\/span><strong>confidentialit\u00e9<\/strong><span>\u00a0des informations personnelles, m\u00e9dicales et sociales et la vie priv\u00e9e de l\u2019usager sont respect\u00e9es.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#151B49&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Le prestataire est soumis au<span>\u00a0<\/span><strong>secret professionnel<\/strong>.<\/p>\n<p>Les pratiques du personnel respectent<strong><span>\u00a0<\/span>la confidentialit\u00e9 des informations<\/strong><span>\u00a0<\/span>de l\u2019usager.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Protocole et\/ou dispositions permettant d\u2019assurer le respect de la<span>\u00a0<\/span><strong>confidentialit\u00e9<\/strong><span>\u00a0<\/span>(clauses dans le contrat de travail, formation du personnel \u00e0 la confidentialit\u00e9).<\/li>\n<li>Satisfaction de l\u2019usager et absence de plainte ou r\u00e9clamation.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Observation des pratiques<\/li>\n<li>Entretien avec le personnel.<\/li>\n<li>\u00c9tude des r\u00e9sultats des enqu\u00eates de satisfaction.<\/li>\n<li>\u00c9tude des plaintes et r\u00e9clamations.<\/li>\n<li>\u00c9tude documentaire<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-1-3-1&Prime; module_id=\u00a0\u00bbcritere-1-3-1&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-1-3-1&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 1.3.1.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le prestataire\u00a0<\/span><strong>\u00e9value la satisfaction et \/ou l\u2019exp\u00e9rience des usagers<\/strong><span>\u00a0et prend en compte cette \u00e9valuation pour am\u00e9liorer les prestations.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#151B49&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Les questionnaires et les modalit\u00e9s d\u2019\u00e9valuation sont<span>\u00a0<\/span><strong>d\u00e9finis<\/strong><span>\u00a0<\/span>(fr\u00e9quence, moment de la prise en charge) et<span>\u00a0<\/span><strong>adapt\u00e9s<\/strong><span>\u00a0<\/span>\u00e0 la diversit\u00e9 des usagers et de leur mode de communication (illettrisme, illectronisme, niveau de litt\u00e9racie en sant\u00e9 etc.).<\/p>\n<p>Les questionnaires de satisfaction traitent notamment des sujets suivants :<\/p>\n<ul>\n<li>Information de l\u2019usager (incluant le retour de l\u2019usager sur sa bonne compr\u00e9hension)<\/li>\n<li>Respect des droits (intimit\u00e9, dignit\u00e9, confidentialit\u00e9, libre choix) et bientraitance<\/li>\n<li>Acc\u00e8s au prestataire<\/li>\n<li>Prestation (initiation, installation, suivi, astreintes, reprise du mat\u00e9riel)<\/li>\n<li>Continuit\u00e9 lors des d\u00e9placements sur le territoire national.<\/li>\n<\/ul>\n<p>Les<span>\u00a0<\/span><strong>r\u00e9sultats<\/strong><span>\u00a0<\/span>des questionnaires font l\u2019objet d\u2019une<span>\u00a0<\/span><strong>exploitation<\/strong><span>\u00a0<\/span>en vue d\u2019am\u00e9liorer la satisfaction.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Actions<\/strong><span>\u00a0<\/span>d\u2019\u00e9valuation de la satisfaction des usagers et\/ou de mesure de l\u2019exp\u00e9rience de l\u2019usager.<\/li>\n<li>Taux de r\u00e9ponse aux enqu\u00eates \/ questionnaires<\/li>\n<li><strong>R\u00e9sultats<\/strong><span>\u00a0<\/span>des \u00e9tudes de satisfaction<\/li>\n<li><strong>Synth\u00e8se<\/strong><span>\u00a0<\/span>et actions d\u2019am\u00e9lioration mises en \u0153uvre<\/li>\n<li>\n<p><strong>Communication<\/strong><span>\u00a0<\/span>sur le sujet au personnel<\/p>\n<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Rencontre avec la direction ou la personne charg\u00e9e de la qualit\u00e9.<\/li>\n<li>Entretien avec le personnel<\/li>\n<li>Entretien avec les usagers<\/li>\n<li>Etude documentaire.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-1-3-2&Prime; module_id=\u00a0\u00bbcritere-1-3-2&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-1-3-2&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 1.3.2.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le prestataire\u00a0<\/span><strong>g\u00e8re les r\u00e9clamations et plaintes des usagers<\/strong><span>, leur apporte une r\u00e9ponse et prend en compte leur analyse pour am\u00e9liorer les prestations.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#151B49&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Toute plainte ou r\u00e9clamation<span>\u00a0<\/span><strong>fait l\u2019objet<\/strong><span>\u00a0<\/span>d\u2019une r\u00e9ponse \u00e0 l\u2019usager.<\/p>\n<p>L\u2019analyse des plaintes et r\u00e9clamations<span>\u00a0<\/span><strong>permet d\u2019am\u00e9liorer<\/strong><span>\u00a0<\/span>les prestations notamment en cas de probl\u00e8me grave ou r\u00e9current.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Enregistrement<\/strong><span>\u00a0<\/span>des plaintes et r\u00e9clamations.<\/li>\n<li><strong>Analyse<\/strong><span>\u00a0<\/span>des plaintes et r\u00e9clamations.<\/li>\n<li><strong>R\u00e9ponses<\/strong><span>\u00a0<\/span>apport\u00e9es aux usagers.<\/li>\n<li><strong>Actions<\/strong><span>\u00a0<\/span>d\u2019am\u00e9lioration mises en \u0153uvre.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Rencontre avec la direction ou la personne charg\u00e9e de la gestion des plaintes.<\/li>\n<li>Traceur sur des plaintes ou r\u00e9clamations.<\/li>\n<li>Etude documentaire.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-2-1-1&Prime; module_id=\u00a0\u00bbcritere-2-1-1&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-2-1-1&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 2.1.1.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le prestataire est\u00a0<\/span><strong>facilement accessible<\/strong><span>\u00a0par les usagers.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Les<span>\u00a0<\/span><strong>modalit\u00e9s<\/strong><span>\u00a0<\/span>\u00e0 utiliser par l\u2019usager ou le professionnel de sant\u00e9 pour contacter le prestataire sont clairement d\u00e9finies.<\/p>\n<p>Ces<span>\u00a0<\/span><strong>modalit\u00e9s sont port\u00e9es<\/strong><span>\u00a0<\/span>\u00e0 la connaissance du public.<\/p>\n<p>Ces modalit\u00e9s sont op\u00e9rationnelles.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Moyens<\/strong><span>\u00a0<\/span>d\u2019acc\u00e8s au prestataire<span>\u00a0<\/span><strong>d\u00e9finis et op\u00e9rationnels<\/strong><span>\u00a0<\/span>: acc\u00e8s t\u00e9l\u00e9phonique +\/- possibilit\u00e9 de contacter par mail +\/- autre possibilit\u00e9.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretiens avec le personnel.<\/li>\n<li>Entretiens avec les usagers.<\/li>\n<li>Etude des enqu\u00eates de satisfaction.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-2-1-2&Prime; module_id=\u00a0\u00bbcritere-2-1-2&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-2-1-2&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 2.1.2.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>L\u2019usager a acc\u00e8s aux informations sur les\u00a0<\/span><strong>activit\u00e9s exerc\u00e9es<\/strong><span>\u00a0par le prestataire.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Il s\u2019agit de\u00a0<\/span><strong>rendre accessible<\/strong><span>\u00a0\u00e0 l\u2019usager\u00a0<\/span><strong>l\u2019information<\/strong><span>\u00a0sur les activit\u00e9s propos\u00e9es par le prestataire.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Moyens<\/strong><span>\u00a0<\/span>d\u2019acc\u00e8s au prestataire<span>\u00a0<\/span><strong>d\u00e9finis et op\u00e9rationnels<\/strong><span>\u00a0<\/span>: acc\u00e8s t\u00e9l\u00e9phonique +\/- possibilit\u00e9 de contacter par mail +\/- autre possibilit\u00e9.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretiens avec le personnel.<\/li>\n<li>Entretiens avec les usagers.<\/li>\n<li>Etude des enqu\u00eates de satisfaction.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-2-1-3&Prime; module_id=\u00a0\u00bbcritere-2-1-3&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-2-1-3&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 2.1.3.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>L\u2019acc\u00e8s aux prestations<\/strong><span>\u00a0pour les personnes en situation de handicap ou ayant des difficult\u00e9s particuli\u00e8res est facilit\u00e9.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Les situations de handicap peuvent limiter l\u2019acc\u00e8s aux prestations (acc\u00e8s physique, acc\u00e8s \u00e0 l\u2019information, type de mat\u00e9riel requis, conditions sp\u00e9cifiques pour la r\u00e9alisation de la prestation).<\/p>\n<p>Il s\u2019agit de<strong><span>\u00a0<\/span>faciliter<\/strong><span>\u00a0<\/span>l\u2019acc\u00e8s aux prestations<span>\u00a0<\/span><strong>pour les situations de handicap rencontr\u00e9es<\/strong><span>\u00a0<\/span>chez les usagers du prestataire : par exemple, handicap moteur, sensoriel, psychique, intellectuel\u2026<\/p>\n<p>Il s\u2019agit \u00e9galement de pr\u00e9voir l\u2019acc\u00e8s pour<span>\u00a0<\/span><strong>des populations ayant des difficult\u00e9s particuli\u00e8res<\/strong><span>\u00a0<\/span>(illettrisme, illectronisme, population non francophone).<\/p>\n<p>Il est attendu que le prestataire m\u00e8ne<span>\u00a0<\/span><strong>une r\u00e9flexion<\/strong><span>\u00a0<\/span>sur les besoins sp\u00e9cifiques de ces usagers<span>\u00a0<\/span><strong>et<\/strong><span>\u00a0<\/span>qu\u2019il<span>\u00a0<\/span><strong>adapte<\/strong><span>\u00a0<\/span>les supports de communication aux diff\u00e9rentes formes de handicap rencontr\u00e9es.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><span>Tout \u00e9l\u00e9ment permettant d\u2019attester de la prise en compte par le prestataire des principaux types de handicap rencontr\u00e9s chez ses usagers (ex. : handicap moteur, d\u00e9ficiences sensorielles, difficult\u00e9s de communication, etc.).<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretiens avec le personnel.<\/li>\n<li>Entretiens avec les usagers.<\/li>\n<li>Etude documentaire.<\/li>\n<li>Test des acc\u00e8s.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-2-2-1&Prime; module_id=\u00a0\u00bbcritere-2-2-1&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-2-2-1&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 2.2.1.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le prestataire\u00a0<\/span><strong>\u00e9value la faisabilit\u00e9 de chaque prescription<\/strong><span>\u00a0et contacte le prescripteur si n\u00e9cessaire.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>L\u2019\u00e9valuation de la faisabilit\u00e9<strong><span>\u00a0<\/span>tient<\/strong><span>\u00a0<\/span>compte :<\/p>\n<ul>\n<li>de la prescription ;<\/li>\n<li>des \u00e9changes \u00e9ventuels avec le service prescripteur ;<\/li>\n<li>des d\u00e9lais de mise en place attendus ;<\/li>\n<li>des besoins de l\u2019usager.<\/li>\n<\/ul>\n<p>Le<span>\u00a0<\/span><strong>prescripteur est contact\u00e9<\/strong><span>\u00a0<\/span>en cas d\u2019information manquante ou lorsqu\u2019un probl\u00e8me de mise en \u0153uvre de la prescription est identifi\u00e9. Cette \u00e9tape permet au prescripteur, lorsque n\u00e9cessaire,<span>\u00a0<\/span><strong>d\u2019ajuster la prescription au juste besoin de l\u2019usager<\/strong>.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>M\u00e9thode d\u2019\u00e9tude de faisabilit\u00e9<span>\u00a0<\/span><strong>d\u00e9finie<\/strong>.<\/li>\n<li>Faisabilit\u00e9<span>\u00a0<\/span><strong>\u00e9valu\u00e9e<\/strong><span>\u00a0<\/span>dans les dossiers \u00e9tudi\u00e9s.<\/li>\n<li><strong>Retour<\/strong><span>\u00a0<\/span>effectif vers le prescripteur en cas de besoin.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec le personnel.<\/li>\n<li>Etude documentaire.<\/li>\n<li>Traceur sur dossier.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-2-2-2&Prime; module_id=\u00a0\u00bbcritere-2-2-2&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-2-2-2&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 2.2.2.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le prestataire\u00a0<\/span><strong>cr\u00e9e ou met \u00e0 jour le dossier<\/strong><span>\u00a0de l\u2019usager \u00e0 partir d\u2019un \u00e9change d\u2019information structur\u00e9 lors de l\u2019initiation ou de la modification de la prestation.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>S\u2019il s\u2019agit d\u2019une prestation \u00e0 domicile, il est notamment n\u00e9cessaire de recueillir aupr\u00e8s du patient ou de son entourage les informations permettant d\u2019organiser la prestation :<\/p>\n<ul>\n<li>l\u2019adresse de prise en charge et les coordonn\u00e9es t\u00e9l\u00e9phoniques ;<\/li>\n<li>les particularit\u00e9s d\u2019acc\u00e8s au domicile ;<\/li>\n<li>les disponibilit\u00e9s permettant de fixer la date et l\u2019heure de rendez-vous ;<\/li>\n<li>les informations relatives aux professionnels de sant\u00e9 contribuant \u00e0 la prise en charge (m\u00e9decin traitant, infirmier du domicile, pharmacien\u2026).<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Liste des informations recueillies pour l\u2019initiation de la prestation.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec le personnel.<\/li>\n<li>Etude de dossiers d\u2019usager.<\/li>\n<li>\u00c9tude des plaintes et r\u00e9clamations.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-2-2-3&Prime; module_id=\u00a0\u00bbcritere-2-2-3&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-2-2-3&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 2.2.3.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Une information\u00a0<\/span><strong>adapt\u00e9e<\/strong><span>, permettant de choisir parmi les mat\u00e9riels disponibles conformes \u00e0 la prescription, est donn\u00e9e \u00e0 l\u2019usager, \u00e0 son entourage et si besoin au prescripteur ou \u00e0 l\u2019\u00e9quipe pluridisciplinaire accompagnant l\u2019usager.<\/span><br \/><strong>Champ du crit\u00e8re : MAD-Handicap<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>L\u2019information comporte les sp\u00e9cifications de chaque mat\u00e9riel sur la base de la notice d\u2019utilisation fournie par le fabricant, les avantages, les inconv\u00e9nients, le co\u00fbt et le niveau de prise en charge de chaque mat\u00e9riel indiqu\u00e9.<\/p>\n<p>Un devis est fourni \u00e0 l\u2019usager pour les situations qui le n\u00e9cessitent (ex : fauteuil roulant, lit m\u00e9dicalis\u00e9\u2026).<\/p>\n<p>Le prestataire informe l\u2019usager, quand il n\u2019est pas en mesure de d\u00e9livrer un mat\u00e9riel, qu\u2019il peut avoir recours \u00e0 un autre prestataire.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Processus d\u2019information des usagers utilis\u00e9 avec adaptation aux handicaps.<\/li>\n<li>Formation du personnel (formation suivie, attestation).<\/li>\n<li>Information effective des usagers.<\/li>\n<li>Existence de devis.<\/li>\n<li>Satisfaction des usagers.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>\u00c9tude des plaintes et r\u00e9clamations.<\/li>\n<li>Entretien avec des usagers.<\/li>\n<li>Etude documentaire.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-2-2-4&Prime; module_id=\u00a0\u00bbcritere-2-2-4&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-2-2-4&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 2.2.4.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>Le mat\u00e9riel fait l\u2019objet d\u2019essais<\/strong><span>\u00a0si n\u00e9cessaire ou requis (LPP).<\/span><br \/><strong>Champ du crit\u00e8re : MAD-Handicap<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>L\u2019essai peut avoir lieu chez le prestataire ou au lieu de vie de l\u2019usager selon le mat\u00e9riel d\u00e9livr\u00e9.<\/p>\n<p>Le compte rendu des tests d\u2019essais est class\u00e9 au dossier de l\u2019usager et mis \u00e0 disposition au du prescripteur.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>R\u00e9alisation d\u2019essais<\/strong><span>\u00a0<\/span>lorsque requis ou n\u00e9cessaire.<\/li>\n<li><strong>Comptes-rendus<\/strong><span>\u00a0<\/span>dans le dossier de l\u2019usager<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Etude de dossiers d\u2019usager<\/li>\n<li>Entretien avec les usagers.<\/li>\n<li>Entretien avec le personnel.<\/li>\n<li>\u00c9tude documentaire.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-2-2-5&Prime; module_id=\u00a0\u00bbcritere-2-2-5&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-2-2-5&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 2.2.5.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>Le d\u00e9lai<\/strong><span>\u00a0de mise en place de la prestation\u00a0<\/span><strong>est adapt\u00e9<\/strong><span>\u00a0\u00e0 la situation et au besoin de l\u2019usager et justifi\u00e9.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Le prestataire dispose de protocoles de mise en place des prestations pr\u00e9voyant des d\u00e9lais de r\u00e9f\u00e9rence.<\/p>\n<p>Pour chaque prestation, les d\u00e9lais tiennent compte de la prescription et des besoins d\u2019autonomie de l\u2019usager.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>D\u00e9lais pr\u00e9vus dans les protocoles.<\/li>\n<li>D\u00e9lais adapt\u00e9s \u00e0 la situation.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Etude de dossiers d\u2019usager.<\/li>\n<li>Etude documentaire<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-2-3-1&Prime; module_id=\u00a0\u00bbcritere-2-3-1&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-2-3-1&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 2.3.1.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>La mise en place de\u00a0<\/span><strong>la prestation est initi\u00e9e dans l\u2019\u00e9tablissement de sant\u00e9<\/strong><span>\u00a0si n\u00e9cessaire.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Ce crit\u00e8re s\u2019applique aux situations<\/span><strong><span>\u00a0<\/span>pour lesquelles la prestation doit \u00eatre mise en place<\/strong><span>\u00a0en \u00e9tablissement de sant\u00e9 (exemple : perfusion avec syst\u00e8me actif).<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Satisfaction<\/strong><span>\u00a0<\/span>des professionnels de sant\u00e9.<\/li>\n<li><strong>Modalit\u00e9s<\/strong><span>\u00a0<\/span>de mise en place pr\u00e9vues respect\u00e9es.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Satisfaction<\/strong><span>\u00a0<\/span>des professionnels de sant\u00e9.<\/li>\n<li><strong>Modalit\u00e9s<\/strong><span>\u00a0<\/span>de mise en place pr\u00e9vues respect\u00e9es.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-2-3-2&Prime; module_id=\u00a0\u00bbcritere-2-3-2&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-2-3-2&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 2.3.2.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Le prestataire installe le mat\u00e9riel et d\u00e9livre les<br \/>consommables associ\u00e9s au domicile ou dans le lieu de vie de l\u2019usager conform\u00e9ment \u00e0 la prescription.<\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Le prestataire<strong><span>\u00a0<\/span>installe le mat\u00e9riel et d\u00e9livre les consommables associ\u00e9s<\/strong><span>\u00a0<\/span>conform\u00e9ment \u00e0 la prescription notamment la marque et la r\u00e9f\u00e9rence prescrite.<\/p>\n<p>Le prestataire prend en compte<span>\u00a0<\/span><strong>les conditions d\u00e9finies<\/strong><span>\u00a0<\/span>par le fabricant.<\/p>\n<p>Le prestataire<span>\u00a0<\/span><strong>assure la mise en service<\/strong><span>\u00a0<\/span>dans l\u2019environnement de vie de l\u2019usager et prend en compte ses souhaits relatifs \u00e0 l\u2019installation et \u00e0 l\u2019utilisation dans la et\/ou install\u00e9s. mesure du possible.<\/p>\n<p>Le prestataire<span>\u00a0<\/span><strong>v\u00e9rifie le bon fonctionnement<\/strong><span>\u00a0<\/span>du dispositif apr\u00e8s installation.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Formation du personnel<\/strong><span>\u00a0<\/span>aux conditions d\u2019utilisation \u00e0 respecter (fiches de poste, attestation de formation\u2026).<\/li>\n<li><strong>Protocoles relatifs<\/strong><span>\u00a0<\/span>aux prestations ou \u00e9quivalent<\/li>\n<li><strong>Satisfaction<\/strong><span>\u00a0<\/span>des usages<\/li>\n<li><strong>Tra\u00e7abilit\u00e9 de la v\u00e9rification<\/strong><span>\u00a0<\/span>du bon fonctionnement.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec le personnel.<\/li>\n<li>Entretien avec les usagers.<\/li>\n<li>Entretien avec les personnels garants.<\/li>\n<li>Etude documentaire (dont contr\u00f4le du Registre de S\u00e9curit\u00e9, de Qualit\u00e9 et de Maintenance (RSQM)).<\/li>\n<li>\u00c9tude des enqu\u00eates de satisfaction des usagers.<\/li>\n<li>Etude sur des mat\u00e9riels distribu\u00e9s et\/ou install\u00e9s..<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-2-3-3&Prime; module_id=\u00a0\u00bbcritere-2-3-3&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-2-3-3&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 2.3.3.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Lors de l\u2019installation,\u00a0<\/span><strong>le prestataire forme l\u2019usager<\/strong><span>\u00a0ainsi que son entourage aux produits, et leur d\u00e9livre toutes les\u00a0<\/span><strong>informations et explications techniques<\/strong><span>\u00a0sur leurs utilisations.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Les informations fournies comportent notamment :<\/p>\n<ul>\n<li><strong>les modalit\u00e9s et conditions d\u2019utilisation<\/strong><span>\u00a0<\/span>du mat\u00e9riel conform\u00e9ment aux exigences de s\u00e9curit\u00e9, d\u2019entretien, d\u2019hygi\u00e8ne et le cas \u00e9ch\u00e9ant de d\u00e9sinfection, prenant en compte les conseils d\u2019utilisation fournis par le fabricant ;\u00a0<\/li>\n<li>s\u2019il y a lieu, un rappel de l<strong>\u2019importance de l\u2019observance<\/strong><span>\u00a0<\/span>;<\/li>\n<li>l\u2019information sur la<span>\u00a0<\/span><strong>garantie et sur la dur\u00e9e de vie du mat\u00e9riel<\/strong><span>\u00a0<\/span>en cas d\u2019achat du mat\u00e9riel.<\/li>\n<\/ul>\n<p>Le prestataire s\u2019assure de la<span>\u00a0<\/span><strong>bonne compr\u00e9hension<\/strong><span>\u00a0<\/span>des informations d\u00e9livr\u00e9es.<\/p>\n<p>Le prestataire fait manipuler le mat\u00e9riel par l\u2019usager si n\u00e9cessaire.<\/p>\n<p>Les \u00e9l\u00e9ments permettant le suivi de la personne, du mat\u00e9riel et service d\u00e9livr\u00e9s sont fournis \u00e0 l\u2019usager (livret de suivi, notice d\u2019utilisation\u2026).<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Document<span>\u00a0<\/span><strong>d\u00e9crivant l\u2019information<\/strong><span>\u00a0<\/span>\u00e0 d\u00e9livrer \u00e0 l\u2019usager.<\/li>\n<li>Documents<span>\u00a0<\/span><strong>remis \u00e0 l\u2019usager<\/strong><span>\u00a0<\/span>(par exemple notice d\u2019utilisation, livret de suivi, documentation remise \u00e0 l\u2019usager, informations disponibles sur le site internet).<\/li>\n<li>\n<p>Satisfaction de l\u2019usager sur<span>\u00a0<\/span><strong>l\u2019installation de sa prestation<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec l\u2019usager et avec son entourage.<\/li>\n<li>Etude documentaire.<\/li>\n<li>Etude des enqu\u00eates de satisfaction.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-2-3-4&Prime; module_id=\u00a0\u00bbcritere-2-3-4&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-2-3-4&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 2.3.4.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Lors de l\u2019installation,\u00a0<\/span><strong>le prestataire assure l\u2019information ou la formation technique des professionnels de sant\u00e9 lib\u00e9raux<\/strong><span>\u00a0ou autres intervenants au domicile sur la bonne utilisation du mat\u00e9riel.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Le prestataire<span>\u00a0<\/span><strong>forme les professionnels de sant\u00e9<\/strong><span>\u00a0<\/span>assurant les soins au domicile (par exemple infirmier lib\u00e9ral) et les \u00e9ventuels autres intervenants dans la prise en charge \u00e0 l\u2019utilisation du mat\u00e9riel en fonction des besoins.<\/p>\n<p>Les notices d\u2019utilisation<strong><span>\u00a0<\/span>sont mises \u00e0 disposition au domicile de l\u2019usager<\/strong>.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Information ou formation technique<span>\u00a0<\/span><strong>des professionnels de sant\u00e9<\/strong><span>\u00a0<\/span>intervenant au domicile, assur\u00e9e conform\u00e9ment aux modalit\u00e9s pr\u00e9vues.<\/li>\n<li>M\u00e9thode d\u2019information et de formation<strong><span>\u00a0<\/span>d\u00e9finie<\/strong>.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec le personnel.<\/li>\n<li>Etude documentaire.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-2-4-1&Prime; module_id=\u00a0\u00bbcritere-2-4-1&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-2-4-1&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 2.4.1.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le suivi est r\u00e9alis\u00e9 selon les\u00a0<\/span><strong>modalit\u00e9s pr\u00e9vues r\u00e9glementairement.<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Les visites de suivi sont r\u00e9alis\u00e9es, selon la fr\u00e9quence, et avec le contenu, pr\u00e9vus r\u00e9glementairement (LPP).<\/p>\n<p>Le suivi inclut l\u2019\u00e9valuation de l\u2019observance dans les situations qui le n\u00e9cessitent.<\/p>\n<p>Lorsque cela est pr\u00e9vu \u00e0 la LPP, le prestataire rel\u00e8ve et r\u00e9alise un contr\u00f4le des donn\u00e9es d\u2019observance et alerte le m\u00e9decin prescripteur en cas de mauvaise observance ou mauvaise tol\u00e9rance. Le prestataire met en place un t\u00e9l\u00e9suivi si l\u2019usager a donn\u00e9 son consentement.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Planning des visites conforme \u00e0 la p\u00e9riodicit\u00e9 attendue.<br \/>R\u00e9alisation de visites selon le contenu et la p\u00e9riodicit\u00e9 attendue.<\/li>\n<li>Consentement de l\u2019usager en cas de recueil de l\u2019observance avec ou sans t\u00e9lesuivi<\/li>\n<li>Alertes vers les m\u00e9decins prescripteurs en cas de manque d\u2019observance.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Etude documentaire<\/li>\n<li>Entretien avec le personnel.<\/li>\n<li>Entretien avec les usagers.<\/li>\n<li>Etude de dossiers d\u2019usager.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-2-4-2&Prime; module_id=\u00a0\u00bbcritere-2-4-2&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-2-4-2&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 2.4.2.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Un syst\u00e8me d\u2019astreinte\u00a0<\/span><strong>24h\/24 et 7j\/7<\/strong><span>\u00a0permet la continuit\u00e9 du service pour les activit\u00e9s qui le n\u00e9cessitent.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le prestataire met en place les astreintes pr\u00e9vues r\u00e9glementairement (LPP) au regard de ses activit\u00e9s (exemples : pompes \u00e0 insuline, ventilation assist\u00e9e, perfusion, nutrition ent\u00e9rale et parent\u00e9rale, oxyg\u00e8ne).<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Organisation en place pour l\u2019astreinte (num\u00e9ro de t\u00e9l\u00e9phone, proc\u00e9dure) prenant en compte les modalit\u00e9s r\u00e9glementaires.<\/li>\n<li>R\u00e9ponses donn\u00e9es aux sollicitations durant l\u2019astreinte.<\/li>\n<li>Avis des usagers (usagers inform\u00e9s des astreintes, fonctionnement constat\u00e9 par l\u2019usager).<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec le personnel.<\/li>\n<li>Entretien avec les usagers.<\/li>\n<li>Test de l\u2019astreinte.<\/li>\n<li>Consultation registre des astreintes (appels, interventions\u2026).<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-2-4-3&Prime; module_id=\u00a0\u00bbcritere-2-4-3&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-2-4-3&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 2.4.3.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>La r\u00e9paration ou le remplacement du dispositif m\u00e9dical\u00a0<\/span><strong>en cas de panne est assur\u00e9<\/strong><span>\u00a0conform\u00e9ment \u00e0 la LPP.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Les modalit\u00e9s permettant la r\u00e9paration ou le remplacement du dispositif m\u00e9dical en cas de panne, sont d\u00e9finies et tiennent compte des cons\u00e9quences de l\u2019indisponibilit\u00e9 du mat\u00e9riel pour la s\u00e9curit\u00e9, la sant\u00e9 et pour le service \u00e0 l\u2019usager.<\/p>\n<p>En cas de r\u00e9paration n\u00e9cessitant l\u2019immobilisation d\u2019un mat\u00e9riel, le prestataire fournit un mat\u00e9riel de remplacement pr\u00e9sentant les m\u00eames performances et caract\u00e9ristiques que le mat\u00e9riel initial et, pour les mat\u00e9riels personnalis\u00e9s, un mat\u00e9riel de remplacement le plus proche possible du mat\u00e9riel de la personne \u00bb.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>D\u00e9pannage op\u00e9rationnel effectif.<\/li>\n<li>D\u00e9lais d\u2019intervention constat\u00e9s conformes aux d\u00e9lais attendus lorsque sp\u00e9cifi\u00e9s dans la LPP.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec le personnel.<\/li>\n<li>Traceur sur des appels re\u00e7us en rapport \u00e0 des pannes.<\/li>\n<li>\u00c9tude du registre de maintenance.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-2-4-4&Prime; module_id=\u00a0\u00bbcritere-2-4-4&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-2-4-4&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 2.4.4.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le prestataire organise la\u00a0<\/span><strong>continuit\u00e9 de ses prestations<span>\u00a0<\/span><\/strong><span>sur le territoire national en recourant si n\u00e9cessaire \u00e0 un autre prestataire<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Le prestataire<span>\u00a0<\/span><strong>assure la gestion administrative du dossier<\/strong><span>\u00a0<\/span>de l\u2019usager, relatif \u00e0 la prestation, et la gestion de la continuit\u00e9 des prestations en cas de changement d\u2019adresse temporaire.<\/p>\n<p>Les usagers<strong><span>\u00a0<\/span>sont inform\u00e9s<\/strong><span>\u00a0<\/span>de cette possibilit\u00e9.<\/p>\n<p>Cette<span>\u00a0<\/span><strong>continuit\u00e9<\/strong><span>\u00a0<\/span>est assur\u00e9e sans surco\u00fbt pour l\u2019usager.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Documents organisan<\/strong>t cette continuit\u00e9 (contrats, supports d\u2019organisation des prestation\u2026).<\/li>\n<li><strong>Satisfaction des usagers<\/strong><span>\u00a0<\/span>ayant b\u00e9n\u00e9fici\u00e9 de cette organisation.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec le personnel<\/li>\n<li>\u00c9tude documentaire .<\/li>\n<li>Etude de dossiers d\u2019usager.<\/li>\n<li>\u00c9tude des plaintes et r\u00e9clamations.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-2-4-5&Prime; module_id=\u00a0\u00bbcritere-2-4-5&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-2-4-5&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 2.4.5.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>Un retour d\u2019information<\/strong><span>\u00a0au prescripteur et aux professionnels de sant\u00e9 intervenant au domicile est r\u00e9alis\u00e9 si n\u00e9cessaire.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Le prestataire<span>\u00a0<\/span><strong>informe le prescripteur et les professionnels de sant\u00e9<\/strong><span>\u00a0<\/span>intervenant au domicile lorsque n\u00e9cessaire et\/ou pr\u00e9vu par la r\u00e9glementation (exemple : visite de suivi pour une pompe \u00e0 insuline).<br \/>Cette information peut concerner :<\/p>\n<ul>\n<li><strong>L\u2019installation du mat\u00e9riel d\u00e9livr\u00e9<\/strong><span>\u00a0<\/span>et<br \/>tout incident li\u00e9 \u00e0 ce mat\u00e9riel ou \u00e0 son insuffisance selon des modalit\u00e9s d\u00e9finies;<\/li>\n<li><strong>La r\u00e9alisation d\u2019une visite<\/strong>, son motif, sa date et les actions mises en place<\/li>\n<li><strong>La fin<\/strong><span>\u00a0<\/span>d\u2019une prestation.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Outils d\u2019information<\/strong><span>\u00a0<\/span>des<br \/>prescripteurs et des<br \/>professionnels de sant\u00e9<br \/>intervenant \u00e0 domicile (outil<br \/>web, courrier \u00e9lectronique, autre support d\u2019information).<\/li>\n<li><strong>Satisfaction des prescripteurs<\/strong><span>\u00a0<\/span>et des professionnels de sant\u00e9<br \/>intervenant \u00e0 domicile sur<br \/>l\u2019information d\u00e9livr\u00e9e.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec la direction.<\/li>\n<li>Entretien avec le personnel.<\/li>\n<li>Entretien avec des prescripteurs et des professionnels de sant\u00e9 intervenant \u00e0 domicile.<\/li>\n<li>Etude des outils d\u2019information.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-2-4-6&Prime; module_id=\u00a0\u00bbcritere-2-4-6&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-2-4-6&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 2.4.6.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le prestataire participe \u00e0 la\u00a0<\/span><strong>coordination des soins<\/strong><span>\u00a0conform\u00e9ment \u00e0 la r\u00e9glementation.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Les \u00e9changes avec le prescripteur lors de la mise en place de la prestations, les retours d\u2019information \u00e0 la suite des interventions au domicile, l\u2019installation de la prestation dans l\u2019\u00e9tablissement de sant\u00e9 contribuent \u00e0 la coordination des soins et sont trait\u00e9s dans des crit\u00e8res sp\u00e9cifiques.<br \/>De plus, lorsque pr\u00e9vu \u00e0 la LPP,<\/p>\n<ul>\n<li><strong>le prestataire participe \u00e0 la<span>\u00a0<\/span><\/strong><strong>coordination<\/strong><span>\u00a0<\/span>du retour \u00e0 domicile avec le service \u00e0 l\u2019origine de la prescription ;<\/li>\n<li><strong>le prestataire r\u00e9alise un appel<span>\u00a0<\/span><\/strong><strong>t\u00e9l\u00e9phonique<\/strong><span>\u00a0<\/span>dans les 48 \u00e0 72 heures qui suivent le retour \u00e0 domicile du patient pour s\u2019assurer du bon fonctionnement de la prestation ;<\/li>\n<li><strong>le prestataire participe \u00e0 la<span>\u00a0<\/span><\/strong><strong>coordination<\/strong><span>\u00a0<\/span>du suivi avec le m\u00e9decin prescripteur, le m\u00e9decin traitant et le cas \u00e9ch\u00e9ant avec les professionnels de sant\u00e9 intervenant au domicile.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><b>Participation\u00a0<\/b>\u00e0 la coordination r\u00e9alis\u00e9e conform\u00e9ment \u00e0 la LPP.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Etude de dossiers d\u2019usager.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-2-5-6&Prime; module_id=\u00a0\u00bbcritere-2-5-6&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-2-5-6&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 2.5.1.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>Le mat\u00e9riel en location est repris<\/strong><span>\u00a0en fin de prestation dans des conditions adapt\u00e9es.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Le mat\u00e9riel en location est<span>\u00a0<\/span><strong>repris en fin de prestation<\/strong><span>\u00a0<\/span>selon des modalit\u00e9s d\u00e9finies.<\/p>\n<p><span><strong>Remarque :<\/strong><\/span><span>\u00a0<\/span>les aspects transport, nettoyage, d\u00e9sinfection, v\u00e9rification ou maintenance qui suivent la reprise chez l\u2019usager sont trait\u00e9s dans la partie fonction support.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Processus ou m\u00e9thode de reprise<\/strong><span>\u00a0<\/span>du mat\u00e9riel chez l\u2019usager (proc\u00e9dure\u2026).<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec le personnel.<\/li>\n<li>Etude documentaire.<\/li>\n<li>Etude de dossiers d\u2019usager.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-2-5-2&Prime; module_id=\u00a0\u00bbcritere-2-5-2&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-2-5-2&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 2.5.2.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Une organisation est en place pour assurer<\/span><strong><span>\u00a0<\/span>l\u2019arr\u00eat de la facturation.<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#ff8f00&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>L\u2019organisation en place permet\u00a0<\/span><strong>d\u2019arr\u00eater<\/strong><span>\u00a0de fa\u00e7on fiable et sans d\u00e9lai\u00a0<\/span><strong>la facturation<\/strong><span>\u00a0\u00e0 la fin de la prestation.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Proc\u00e9dure de<span>\u00a0<\/span><strong>facturation<\/strong>.<\/li>\n<li><strong>Arr\u00eat effectif de la facturation<\/strong><span>\u00a0<\/span>dans les dossiers correspondant \u00e0 des prestations termin\u00e9es.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec le personnel.<\/li>\n<li>\u00c9tude de dossiers correspondant \u00e0 des fins de prestation.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-1-1&Prime; module_id=\u00a0\u00bbcritere-3-1-1&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-1-1&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.1.1.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>Les responsabilit\u00e9s et autorit\u00e9s des membres<\/strong><span>\u00a0du personnel sont d\u00e9finies.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Il s\u2019agit de d\u00e9finir le r\u00f4le de<span>\u00a0<\/span><strong>chaque membre du personnel<\/strong><span>\u00a0<\/span>et de d\u00e9finir les attributions en termes de d\u00e9cision.<\/p>\n<p>Les modalit\u00e9s de suppl\u00e9ance en<span>\u00a0<\/span><strong>cas d\u2019absence<\/strong><span>\u00a0<\/span>sont d\u00e9finies.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Organigramme\u00a0<\/strong>ou \u00e9quivalent.<\/li>\n<li><strong>D\u00e9l\u00e9gation<\/strong><span>\u00a0<\/span>du pouvoir directeur<\/li>\n<li><strong>Responsabilit\u00e9s d\u00e9finies<\/strong><span>\u00a0<\/span>dans les fiches de poste ou par d\u2019autres moyens pour les<span>\u00a0<\/span><span>membres du personnel<span>\u00a0<\/span><\/span>\u00e9tudi\u00e9s.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec la direction.<\/li>\n<li>Entretien avec le personnel.<\/li>\n<li>Etude de dossiers de membres du personnel.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-1-2&Prime; module_id=\u00a0\u00bbcritere-3-1-2&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-1-2&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.1.2.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Les comp\u00e9tences du personnel\u00a0<\/span><strong>sont adapt\u00e9es<\/strong><span>\u00a0aux missions qui lui sont confi\u00e9es.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Le prestataire<span>\u00a0<\/span><strong>liste les comp\u00e9tences requises<\/strong><span>\u00a0<\/span>pour chacun des postes pour permettre la r\u00e9alisation des prestations dans de bonnes conditions et en conformit\u00e9 \u00e0 la r\u00e9glementation.<\/p>\n<p>Concernant les techniciens intervenant sur l\u2019oxyg\u00e8ne, ils sont habilit\u00e9s par le pharmacien responsable.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Comp\u00e9tences requises identifi\u00e9es<\/strong><span>\u00a0<\/span>sur chaque poste (exemple : fiche de poste, matrice associant fonction et comp\u00e9tences\u2026).<\/li>\n<li><strong>Attestations de formation<\/strong><span>\u00a0<\/span>des membres du personnel.<\/li>\n<li><strong>Habilitation\u00a0<\/strong>des techniciens intervenant sur l\u2019oxyg\u00e8ne.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec la direction.<\/li>\n<li>Entretien avec l\u2019encadrement.<\/li>\n<li>\u00c9tude documentaire.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-1-3&Prime; module_id=\u00a0\u00bbcritere-3-1-3&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-1-3&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.1.3.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le prestataire met en \u0153uvre\u00a0<\/span><strong>une formation de son personnel<\/strong><span>\u00a0et contribue au d\u00e9veloppement professionnel continu des professionnels de sant\u00e9 qu\u2019il emploie.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Chaque membre du personnel suit<span>\u00a0<\/span><strong>au minimum une formation<\/strong><span>\u00a0<\/span>dont les objectifs, le contenu et la dur\u00e9e sont d\u00e9finis par la r\u00e9glementation.<\/p>\n<p>Chaque membre du personnel re\u00e7oit aussi<span>\u00a0<\/span><strong>les formations n\u00e9cessaires<\/strong>, sp\u00e9cifiques aux activit\u00e9s qu\u2019il r\u00e9alise. Sur certaines activit\u00e9s, la r\u00e9glementation d\u00e9finit ces formations (exemple : formation diplomante de technicien des \u00e9quipements d\u2019aide \u00e0 la personne \u00bb pour les DM d\u2019aide \u00e0 la personne, formation sp\u00e9cifique pour les garants et professionnels intervenant sur les pompes \u00e0 insuline, habilitation pour les techniciens assurant les activit\u00e9s relatives \u00e0 l\u2019oxyg\u00e8ne),<\/p>\n<p>La<span>\u00a0<\/span><strong>formation continue du personnel<\/strong><span>\u00a0<\/span>tout au long de sa vie permet le maintien et le d\u00e9veloppement de ses comp\u00e9tences. Le d\u00e9veloppement professionnel continu est<span>\u00a0<\/span><strong>une obligation<\/strong><span>\u00a0<\/span>de tous les professionnels de sant\u00e9 quel que soit le lieu d\u2019exercice.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Plan de<span>\u00a0<\/span><strong>formation continue<\/strong>.<\/li>\n<li><strong>Attestations de formation<\/strong><span>\u00a0<\/span>ou dipl\u00f4mes (exemple : attestation de formation pr\u00e9vue dans le d\u00e9cret de 2011, dipl\u00f4me de technicien des \u00e9quipements d\u2019aide \u00e0 la personne \u00bb pour les DM d\u2019aide \u00e0 la personne, habilitation des techniciens assurant les activit\u00e9s relatives \u00e0 l\u2019oxyg\u00e8ne, certificat de qualification professionnelle lorsqu\u2019entr\u00e9s en vigueur).<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>\u00c9tude documentaire.<\/li>\n<li>Entretien avec les garants.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-1-4&Prime; module_id=\u00a0\u00bbcritere-3-1-4&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-1-4&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.1.4.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le prestataire dispose d&rsquo;un personnel\u00a0<\/span><strong>charg\u00e9 de garantir<\/strong><span>\u00a0l&rsquo;application des r\u00e8gles professionnelles et des bonnes pratiques de d\u00e9livrance de ces mat\u00e9riels et services correspondant \u00e0 ses activit\u00e9s et \u00e0 leur volume.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>La r\u00e8glementation pr\u00e9voit en fonction du type de dispositifs\u00a0<\/span><strong>le profil du professionnel<\/strong><span>\u00a0\u00e0 m\u00eame de garantir l\u2019activit\u00e9 (tableau 1).<\/span><br \/><span>La r\u00e8glementation d\u00e9finit\u00a0<\/span><strong>le nombre minimal<\/strong><span>\u00a0de ces personnels en fonction des effectifs de personnel et\/ou du nombre d\u2019usagers (tableau 2).<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Organigramme<\/strong><span>\u00a0<\/span>et registre du personnel attestant de la pr\u00e9sence du personnel garant en nombre adapt\u00e9.<\/li>\n<li><strong>Dipl\u00f4mes<\/strong><span>\u00a0<\/span>et formation initiale et continue comme garant.<\/li>\n<li><strong>Inscription<\/strong><span>\u00a0<\/span>\u00e0 l\u2019ordre des pharmaciens du pharmacien responsable en cas d\u2019activit\u00e9 autoris\u00e9e n\u00e9cessitant la dispensation d\u2019oxyg\u00e8ne m\u00e9dicinal.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec la direction.<\/li>\n<li>Etude documentaire des dipl\u00f4mes et attestations de formation.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-1-5&Prime; module_id=\u00a0\u00bbcritere-3-1-5&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-1-5&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.1.5.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le prestataire dispose\u00a0<\/span><strong>d\u2019un personnel charg\u00e9 de garantir l&rsquo;application des r\u00e8gles professionnelles<\/strong><span>\u00a0et de bonne pratique de d\u00e9livrance de ces mat\u00e9riels et services (\u00ab personnel garant \u00bb ou \u00ab garant \u00bb) correspondant \u00e0 ses activit\u00e9s et \u00e0 leur volume.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>La r\u00e9glementation pr\u00e9voit en fonction du type de dispositifs<span>\u00a0<\/span><strong>le profil possible du professionnel<\/strong><span>\u00a0<\/span>\u00e0 m\u00eame de garantir l\u2019activit\u00e9 (tableau 1).<\/p>\n<p>La r\u00e9glementation d\u00e9finit le<strong><span>\u00a0<\/span>nombre minimal de ces personnels<\/strong><span>\u00a0<\/span>en fonction des effectifs de personnel et\/ou du nombre d\u2019usagers (tableau 2).<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Organigramme et registre<\/strong><span>\u00a0<\/span>du personnel attestant de la pr\u00e9sence du personnel garant en nombre adapt\u00e9.<\/li>\n<li><strong>Dipl\u00f4mes<\/strong><span>\u00a0<\/span>et formation initiale et continue comme garant.<\/li>\n<li><strong>Inscription \u00e0 l\u2019ordre des pharmaciens<\/strong><span>\u00a0<\/span>du pharmacien responsable en cas d\u2019activit\u00e9 autoris\u00e9e n\u00e9cessitant la dispensation d\u2019oxyg\u00e8ne m\u00e9dicinal .<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec la direction.<\/li>\n<li>\u00c9tude documentaire des dipl\u00f4mes et attestations de formation.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_image src=\u00a0\u00bbhttps:\/\/vqz7l1rz7tg.c.updraftclone.com\/psdm-dev\/wp-content\/uploads\/sites\/9\/2024\/12\/tableau-1-critere-3.1.5.png\u00a0\u00bb alt=\u00a0\u00bbtableau 1 r\u00e9f\u00e9rentiel psdm\u00a0\u00bb title_text=\u00a0\u00bbtableau-1-critere-3.1.5&Prime; show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_image src=\u00a0\u00bbhttps:\/\/vqz7l1rz7tg.c.updraftclone.com\/psdm-dev\/wp-content\/uploads\/sites\/9\/2024\/12\/tableau-2-critere-3.1.5.png\u00a0\u00bb alt=\u00a0\u00bbtableau 2 r\u00e9f\u00e9rentiel psdm\u00a0\u00bb title_text=\u00a0\u00bbtableau-2-critere-3.1.5&Prime; show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-2-1&Prime; module_id=\u00a0\u00bbcritere-3-2-1&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-2-1&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.2.1.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Les locaux permettent une\u00a0<\/span><strong>gestion des flux<\/strong><span>\u00a0avec s\u00e9paration des circuits propre et sale et stockage.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Les locaux comportent<strong><span>\u00a0<\/span>plusieurs zones<\/strong><span>\u00a0<\/span>identifi\u00e9es permettant la gestion des dispositifs m\u00e9dicaux :<\/p>\n<ul>\n<li>Zone de<span>\u00a0<\/span><strong>stockage<\/strong><span>\u00a0<\/span>;<\/li>\n<li>Zone de<strong><span>\u00a0<\/span>nettoyage d\u00e9sinfection<\/strong><span>\u00a0<\/span>;<\/li>\n<li>Zone de<span>\u00a0<\/span><strong>maintenance\/r\u00e9paration<\/strong>.<\/li>\n<\/ul>\n<p>Ces zones sont<span>\u00a0<\/span><strong>interdites au public.<\/strong><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Locaux correspondant aux<span>\u00a0<\/span><strong>caract\u00e9ristiques<\/strong><span>\u00a0<\/span>attendues.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Visite<\/strong><span>\u00a0<\/span>des locaux.<\/li>\n<li>Consultation<span>\u00a0<\/span><strong>d\u2019un plan<\/strong><span>\u00a0<\/span>d\u00e9crivant les circuits.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-2-2&Prime; module_id=\u00a0\u00bbcritere-3-2-2&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-2-2&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.2.2.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Les locaux permettent\u00a0<\/span><strong>l\u2019accueil des usagers dans des conditions adapt\u00e9es<\/strong><span>\u00a0et notamment l\u2019acc\u00e8s des personnes en situation de handicap.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Les locaux comportent<span>\u00a0<\/span><strong>plusieurs zones<\/strong><span>\u00a0<\/span>permettant l\u2019accueil du public :<\/p>\n<ul>\n<li><strong>Zone d\u2019accueil<\/strong><span>\u00a0<\/span>distinct ou non du local d\u2019exposition.<\/li>\n<li><strong>Zone d\u2019exposition<\/strong><span>\u00a0<\/span>(cat\u00e9gorie 4 du d\u00e9cret et de l\u2019arr\u00eat\u00e9 du 19 d\u00e9cembre 2006 uniquement (cf. annexe 1)).<\/li>\n<\/ul>\n<p>Les locaux sont<span>\u00a0<\/span><strong>conformes aux exigences fix\u00e9es<\/strong><span>\u00a0<\/span>par les textes applicables en mati\u00e8re d\u2019accessibilit\u00e9 aux personnes en situation de handicap. \u00e0 mobilit\u00e9 r\u00e9duite.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Locaux correspondant aux<span>\u00a0<\/span><strong>caract\u00e9ristiques<\/strong><span>\u00a0<\/span>attendues.<\/li>\n<li><strong>Taille<\/strong><span>\u00a0<\/span>des locaux<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Visite des locaux.<\/li>\n<li>Consultation d\u2019un plan<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-2-3&Prime; module_id=\u00a0\u00bbcritere-3-2-3&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-2-3&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.2.3.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Les locaux permettent de r\u00e9aliser les essais<\/span><br \/><strong>Champs d&rsquo;application du crit\u00e8re : V\u00e9hicules pour personnes en situation de handicap (VPH)<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Les locaux destin\u00e9s \u00e0 l\u2019accueil des assur\u00e9s, au choix et aux essais du mat\u00e9riel<span>\u00a0<\/span><strong>sont imp\u00e9rativement s\u00e9par\u00e9s<\/strong>.<\/p>\n<p>Ils disposent notamment :<\/p>\n<ul>\n<li>d\u2019une<span>\u00a0<\/span><strong>rampe d\u2019acc\u00e8s<\/strong><span>\u00a0<\/span>;<\/li>\n<li>d\u2019un<span>\u00a0<\/span><strong>ascenseur<\/strong><span>\u00a0<\/span>r\u00e9pondant aux<span>\u00a0<\/span><strong>normes d\u2019accessibilit\u00e9<\/strong><span>\u00a0<\/span>si le local est situ\u00e9 en \u00e9tage ;<\/li>\n<li>d\u2019une<span>\u00a0<\/span><strong>surface d\u2019\u00e9volution<\/strong><span>\u00a0<\/span>de<span>\u00a0<\/span><strong>16 m\u00e8tres carr\u00e9s<\/strong><span>\u00a0<\/span>au moins et d\u2019une<span>\u00a0<\/span><strong>largeur de 2 m\u00e8tres<\/strong>.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>\n<p><strong>Taille<\/strong><span>\u00a0<\/span>des locaux conforme.<\/p>\n<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Visite des locaux.<\/li>\n<li>Consultation d\u2019un plan<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-3-1&Prime; module_id=\u00a0\u00bbcritere-3-3-1&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-3-1&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.3.1.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>L\u2019hygi\u00e8ne<\/strong><span>\u00a0des locaux est assur\u00e9e.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>L\u2019hygi\u00e8ne des locaux fait l\u2019objet d\u2019une\u00a0<\/span><strong>proc\u00e9dure \u00e9crite<\/strong><span>.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>\n<p><strong>Modalit\u00e9s d\u2019entretien<\/strong><span>\u00a0<\/span>correspondant aux caract\u00e9ristiques attendues.<\/p>\n<\/li>\n<li>\n<p><strong>Constat de la propret\u00e9<\/strong><span>\u00a0<\/span>des locaux.<\/p>\n<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Visite des locaux.<\/li>\n<li>Etude documentaire.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-3-2&Prime; module_id=\u00a0\u00bbcritere-3-3-2&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-3-2&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.3.2.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>Le processus de nettoyage<\/strong><span>\u00a0et de\u00a0<\/span><strong>d\u00e9sinfection des dispositifs<\/strong><span>\u00a0est d\u00e9fini et fait l\u2019objet d\u2019une tra\u00e7abilit\u00e9.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Les circuits sont d\u00e9finis :<\/p>\n<ul>\n<li>le circuit sale est<span>\u00a0<\/span><strong>distinct<\/strong><span>\u00a0<\/span>du circuit propre;<\/li>\n<li>le circuit de nettoyage et de d\u00e9sinfection comporte une<span>\u00a0<\/span><strong>identification des zones<\/strong><span>\u00a0<\/span>et une marche en avant.<\/li>\n<\/ul>\n<p>Les processus de nettoyage et de d\u00e9sinfection sont d\u00e9finis, font l\u2019objet<span>\u00a0<\/span><strong>d\u2019une proc\u00e9dure \u00e9crite et valid\u00e9e<\/strong>.<\/p>\n<p>Ils se fondent sur l\u2019\u00e9valuation des risques de l\u2019activit\u00e9, sur les recommandations de bonnes pratiques professionnelles et sur les pr\u00e9conisations des fabricants.<\/p>\n<p>Le prestataire prend en compte les informations port\u00e9es \u00e0 sa connaissance relatives aux usagers porteurs<span>\u00a0<\/span><strong>d\u2019agents infectieux<\/strong><span>\u00a0<\/span>n\u00e9cessitant des pr\u00e9cautions particuli\u00e8res.<\/p>\n<p><strong>Le nettoyage et la d\u00e9sinfection<\/strong><span>\u00a0<\/span>sont trac\u00e9s.<\/p>\n<p>Le processus de nettoyage et d\u00e9sinfection entre deux usagers comporte des dispositions sp\u00e9cifiques<span>\u00a0<\/span><strong>pour le linge<\/strong><span>\u00a0<\/span>(housses de matelas, sacoches d\u2019appareils\u2026).<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>\n<p><strong>Modalit\u00e9s de nettoyage<\/strong><span>\u00a0<\/span>et de d\u00e9sinfection d\u00e9finies correspondant aux caract\u00e9ristiques attendues et aux risques de l\u2019activit\u00e9 (proc\u00e9dure ou protocole de nettoyage et d\u00e9sinfection\u2026).<\/p>\n<\/li>\n<li>\n<p><strong>Formalisation de l\u2019analyse<\/strong><span>\u00a0<\/span>des risques.<\/p>\n<\/li>\n<li>\n<p>Modalit\u00e9s de nettoyage et de d\u00e9sinfection d\u00e9finies<span>\u00a0<\/span><strong>appliqu\u00e9es sur le terrain<\/strong>.<\/p>\n<\/li>\n<li>\n<p>Si r\u00e9alisation d\u2019analyses,<span>\u00a0<\/span><strong>r\u00e9sultats des analyses<\/strong><span>\u00a0<\/span>r\u00e9alis\u00e9es.<\/p>\n<\/li>\n<li>\n<p>Modalit\u00e9s de tra\u00e7abilit\u00e9 pr\u00e9vues<span>\u00a0<\/span><strong>conformes<\/strong><span>\u00a0<\/span>aux modalit\u00e9s attendues<\/p>\n<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec le personnel.<\/li>\n<li>Visite des locaux, plan.<\/li>\n<li>Etude de dispositifs m\u00e9dicaux.<\/li>\n<li>Etude documentaire.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-3-3&Prime; module_id=\u00a0\u00bbcritere-3-3-3&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-3-3&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.3.3.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le processus de\u00a0<\/span><strong>nettoyage des v\u00e9hicules<\/strong><span>\u00a0et les mesures d\u2019hygi\u00e8ne utilis\u00e9es lors du transport sont d\u00e9finis.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Le nettoyage et les mesures d\u2019hygi\u00e8ne \u00e0 utiliser dans les<span>\u00a0<\/span><strong>v\u00e9hicules et lors du transport<\/strong><span>\u00a0<\/span>font l\u2019objet d\u2019une proc\u00e9dure qui traite notamment :<\/p>\n<ul>\n<li>des modalit\u00e9s de<span>\u00a0<\/span><strong>s\u00e9paration<\/strong><span>\u00a0<\/span>du sale et du propre ;<\/li>\n<li>des modalit\u00e9s de<span>\u00a0<\/span><strong>nettoyage des v\u00e9hicules<\/strong>.<\/li>\n<\/ul>\n<p>Le prestataire prend en compte les informations port\u00e9es \u00e0 sa connaissance relatives aux usagers porteurs d\u2019agents infectieux n\u00e9cessitant<span>\u00a0<\/span><strong>des pr\u00e9cautions particuli\u00e8res.<\/strong><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>\n<p><strong>Modalit\u00e9s de nettoyage<\/strong><span>\u00a0<\/span>et de d\u00e9sinfection d\u00e9finies correspondant aux caract\u00e9ristiques attendues (proc\u00e9dure ou protocole de nettoyage et d\u00e9sinfection\u2026)<\/p>\n<\/li>\n<li>\n<p>Modalit\u00e9s de<strong><span>\u00a0<\/span>transport<\/strong><span>\u00a0<\/span>du mat\u00e9riel respectant les<span>\u00a0<\/span><strong>r\u00e8gles d\u2019hygi\u00e8ne attendues<\/strong>.<\/p>\n<\/li>\n<li>\n<p><strong>Propret\u00e9 des v\u00e9hicules<\/strong><span>\u00a0<\/span>constat\u00e9e.<\/p>\n<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec le personnel.<\/li>\n<li>Visualisation des v\u00e9hicules.<\/li>\n<li>Etude documentaire.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-3-1&Prime; module_id=\u00a0\u00bbcritere-3-3-1&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-3-1&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.4.1.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Un syst\u00e8me de\u00a0<\/span><strong>gestion des dispositifs m\u00e9dicaux<\/strong><span>\u00a0permet de ma\u00eetriser les diff\u00e9rentes \u00e9tapes de leur circuit et de maintenir en conformit\u00e9 ou de remplacer les dispositifs et d\u2019assurer la tra\u00e7abilit\u00e9.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Le syst\u00e8me en place (proc\u00e9dure, logiciel, cahier de vie du materiel) permet de :<\/p>\n<ul>\n<li><strong>g\u00e9rer les diff\u00e9rentes \u00e9tapes<\/strong><span>\u00a0<\/span>de la vie du DM : 1.\u00e9tat : sale, propre, panne\u2026 ; 2. localisation : stock, chez un patient, \u2026 ;<\/li>\n<li><strong>tracer<\/strong><span>\u00a0<\/span>l\u2019ensemble des op\u00e9rations r\u00e9alis\u00e9es ;<\/li>\n<li><strong>mentionner les informations pertinentes<\/strong><span>\u00a0<\/span>concernant le patient et non soumises au secret m\u00e9dical (exemple, selon le mat\u00e9riel : informations anthropo- m\u00e9triques, droitier ou gaucher, mode d\u2019utilisation du dispositif\u2026).<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Syst\u00e8me en place<\/strong><span>\u00a0<\/span>r\u00e9pondant aux caract\u00e9ristiques attendues (proc\u00e9dure, logiciel).<\/li>\n<li>Existence des<span>\u00a0<\/span><strong>informations de tra\u00e7abilit\u00e9<\/strong><span>\u00a0<\/span>pour les dispositifs\u00a0 \u00e9tudi\u00e9s.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec la direction.<\/li>\n<li>Entretien avec le personnel.<\/li>\n<li>Pr\u00e9sentation du syst\u00e8me d\u2019information.<\/li>\n<li>Etude de dispositifs m\u00e9dicaux.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-4-2&Prime; module_id=\u00a0\u00bbcritere-3-4-2&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-4-2&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.4.2.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le\u00a0<\/span><strong>respect des exigences<\/strong><span> applicables est organis\u00e9 (marquage CE, r\u00e8glement europ\u00e9en, LPP\u2026, exigences du fabricant).<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Le prestataire dispose d\u2019une organisation lui permettant de<span>\u00a0<\/span><strong>respecter les diff\u00e9rentes exigences<\/strong><span>\u00a0<\/span>applicables aux dispositifs m\u00e9dicaux.<\/p>\n<p>Cette organisation comporte<strong><span>\u00a0<\/span>une veille sur les exigences<\/strong><span>\u00a0<\/span>et des modalit\u00e9s de<span>\u00a0<\/span><strong>diffusion de l\u2019information dans l\u2019entreprise<\/strong><span>\u00a0<\/span>pour leur application.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Description de l\u2019organisation<\/strong><span>\u00a0<\/span>permettant<span>\u00a0<\/span><strong>une veille<\/strong><span>\u00a0<\/span>sur les exigences et<span>\u00a0<\/span><strong>une diffusion de l\u2019information<\/strong><span>\u00a0<\/span>dans l\u2019entreprise\u00a0 pour leur application.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec la direction et l\u2019encadrement.<\/li>\n<li>Etude document.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-4-2&Prime; module_id=\u00a0\u00bbcritere-3-4-2&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-4-2&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.4.3.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le prestataire\u00a0<\/span><strong>organise ses achats.<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Il s\u2019agit notamment pour le prestataire :<\/p>\n<ul>\n<li><strong>d\u2019\u00e9valuer la capacit\u00e9 de ses fournisseurs<\/strong><span>\u00a0<\/span>\u00e0 apporter le service attendu ;<\/li>\n<li><strong>de conna\u00eetre ses fournisseurs critiques<\/strong>, c\u2019est-\u00e0-dire jouant un r\u00f4le essentiel pour la r\u00e9alisation de la prestation.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Connaissance<\/strong><span>\u00a0<\/span>des fournisseurs.<\/li>\n<li><strong>Modalit\u00e9s de prise en compte<\/strong><span>\u00a0<\/span>des fournisseurs critiques.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec la direction.<\/li>\n<li>Entretien avec le personnel.<\/li>\n<li>Etude documentaire.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-4-4&Prime; module_id=\u00a0\u00bbcritere-3-4-4&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-4-4&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.4.4.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Les\u00a0<\/span><strong>informations relatives<\/strong><span>\u00a0aux modalit\u00e9s d\u2019utilisation et d\u2019entretien des dispositifs utilis\u00e9s sont organis\u00e9es et disponibles.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Il s\u2019agit notamment d\u2019<strong>informations sur un produit<\/strong>, par exemple un mod\u00e8le de dispositif (et non sur un exemplaire de ce dispositif).<\/p>\n<p>Les informations sont notamment :<\/p>\n<ul>\n<li><strong>notice<\/strong><span>\u00a0<\/span>d\u2019utilisation ;<\/li>\n<li>manuel de<strong><span>\u00a0<\/span>maintenance<\/strong>.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Acc\u00e8s effectif<\/strong><span>\u00a0<\/span>pour un dispositif \u00e0 ses donn\u00e9es.<\/li>\n<li><strong>Disponibilit\u00e9 du manuel<\/strong><span>\u00a0<\/span>de<span>\u00a0<\/span><strong>maintenance<\/strong><span>\u00a0<\/span>correspondant.<\/li>\n<li>Disponibilit\u00e9 du manuel<span>\u00a0<\/span><strong>d\u2019utilisation<\/strong>.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Etude de dispositifs m\u00e9dicaux.<\/li>\n<li>Etude documentaire.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-4-4&Prime; module_id=\u00a0\u00bbcritere-3-4-4&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-4-4&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.4.5.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>La\u00a0<\/span><strong>gestion des consommables<\/strong><span>\u00a0est assur\u00e9e de fa\u00e7on adapt\u00e9e.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Les<span>\u00a0<\/span><strong>consommables sont g\u00e9r\u00e9s et stock\u00e9s<\/strong><span>\u00a0<\/span>de fa\u00e7on \u00e0 les pr\u00e9server et garantir leur qualit\u00e9 et s\u00e9curit\u00e9.<\/p>\n<p>Les<span>\u00a0<\/span><strong>num\u00e9ros de lot<\/strong><span>\u00a0<\/span>sont g\u00e9r\u00e9s.<\/p>\n<p>Les<span>\u00a0<\/span><strong>dates limites d\u2019utilisation<\/strong><span>\u00a0<\/span>sont g\u00e9r\u00e9es.<\/p>\n<p>Les<span>\u00a0<\/span><strong>modalit\u00e9s de retour des consommables<\/strong><span>\u00a0<\/span>et leur devenir sont d\u00e9finis.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Proc\u00e9dure ou modalit\u00e9s<\/strong><span>\u00a0<\/span>de gestion des consommables.<\/li>\n<li>Locaux<span>\u00a0<\/span><strong>adapt\u00e9s<\/strong><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Etude documentaire.<\/li>\n<li>Entretien avec le personnel.<\/li>\n<li>Visite des locaux.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-4-6&Prime; module_id=\u00a0\u00bbcritere-3-4-6&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-4-6&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.4.6.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>La\u00a0<\/span><strong>maintenance des dispositifs curative et pr\u00e9ventive<\/strong><span>est assur\u00e9e et trac\u00e9e.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Cette<span>\u00a0<\/span><strong>maintenance est assur\u00e9e<\/strong><span>\u00a0<\/span>conform\u00e9ment aux pr\u00e9conisations des fabricants et par un personnel form\u00e9 ou habilit\u00e9 par ce dernier.<\/p>\n<p>Le prestataire s\u2019assure de n\u2019utiliser que des<span>\u00a0<\/span><strong>pi\u00e8ces d\u00e9tach\u00e9es d\u2019origine<\/strong><span>\u00a0<\/span>ou<span>\u00a0<\/span><strong>garanties par le fabricant.<\/strong><\/p>\n<p>Les situations relevant d\u2019une<span>\u00a0<\/span><strong>maintenance ne pouvant \u00eatre r\u00e9alis\u00e9e<\/strong><span>\u00a0<\/span>par le prestataire font l\u2019objet d\u2019un<span>\u00a0<\/span><strong>niveau de maintenance externalis\u00e9<\/strong><span>\u00a0<\/span>aupr\u00e8s d\u2019un sous-traitant qualifi\u00e9 ou du fabricant le cas \u00e9ch\u00e9ant.<\/p>\n<p><span><strong>Remarque :<\/strong><\/span><span>\u00a0<\/span>ce crit\u00e8re s\u2019applique \u00e0 la<span>\u00a0<\/span><strong>maintenance des dispositifs m\u00e9dicaux en dehors de la remise en bon \u00e9tat d\u2019usage<\/strong><span>\u00a0<\/span>qui fait l\u2019objet d\u2019une norme sp\u00e9cifique (en cours d\u2019\u00e9laboration).<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Proc\u00e9dures de maintenance<\/strong><span>\u00a0<\/span>ou \u00e9quivalent pr\u00e9cisant ce qui rel\u00e8ve de la maintenance en interne ou en externe.<\/li>\n<li>Maintenance effectu\u00e9e pour les<span>\u00a0<\/span><strong>dispositifs \u00e9tudi\u00e9s<\/strong><span>\u00a0<\/span>(tra\u00e7abilit\u00e9).<\/li>\n<li>Maintenance r\u00e9alis\u00e9e par un<span>\u00a0<\/span><strong>personnel habilit\u00e9 par le fabricant<\/strong><span>\u00a0<\/span>(tra\u00e7abilit\u00e9, dossier du personnel, habilitation requises \u00e0 jour).<\/li>\n<li><strong>Tra\u00e7abilit\u00e9 constat\u00e9e<\/strong><span>\u00a0<\/span>de la maintenance r\u00e9alis\u00e9e pour les dispositifs \u00e9tudi\u00e9s.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec le personnel.<\/li>\n<li>Etude de dispositifs m\u00e9dicaux.<\/li>\n<li>Etude documentaire<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-4-7&Prime; module_id=\u00a0\u00bbcritere-3-4-7&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-4-7&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.4.7.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>La\u00a0<\/span><strong>v\u00e9rification p\u00e9riodique<\/strong><span>\u00a0des \u00e9quipements de mesure et de contr\u00f4le (EMC) est r\u00e9alis\u00e9e.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Une organisation de la<strong><span>\u00a0<\/span>v\u00e9rification des EMC<\/strong><span>\u00a0<\/span>est mise en \u0153uvre :<\/p>\n<ul>\n<li>Les<span>\u00a0<\/span><strong>EMC sont identifi\u00e9s<\/strong><span>\u00a0<\/span>;<\/li>\n<li>Les<span>\u00a0<\/span><strong>fr\u00e9quences de v\u00e9rification<\/strong><span>\u00a0<\/span>sont d\u00e9finies ;<\/li>\n<\/ul>\n<p>Les v\u00e9rification sont<span>\u00a0<\/span><strong>r\u00e9alis\u00e9es et trac\u00e9es.<\/strong><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Suivi<span>\u00a0<\/span><strong>m\u00e9trologique des appareils<\/strong><span>\u00a0<\/span>(registre) r\u00e9alis\u00e9 et trac\u00e9.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec le personnel<\/li>\n<li>Etude documentaire<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-4-8&Prime; module_id=\u00a0\u00bbcritere-3-4-8&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-4-8&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.4.8.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>La\u00a0<\/span><strong>v\u00e9rification technique du mat\u00e9riel<\/strong><span>\u00a0lou\u00e9 est assur\u00e9e entre deux usagers et trac\u00e9e.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>La v\u00e9rification est r\u00e9alis\u00e9e [selon les indications du fabricant ?] (point \u00e0 valider \u2013 les modalit\u00e9s de cette v\u00e9rification sont- elles sp\u00e9cifi\u00e9es . Si oui, par quoi ?).<\/p>\n<p>Les donn\u00e9es des dispositifs sont<span>\u00a0<\/span><strong>remises \u00e0 0 entre deux patients<\/strong><span>\u00a0<\/span>pour les dispositifs recueillant des donn\u00e9es.<\/p>\n<p>Ces interventions sont<span>\u00a0<\/span><strong>trac\u00e9es<\/strong>.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>V\u00e9rification technique r\u00e9alis\u00e9e<span>\u00a0<\/span><\/strong>(tra\u00e7abilit\u00e9) pour un mat\u00e9riel remis en stock apr\u00e8s reprise chez un usager (\u00e9tude du cycle de vie d\u2019un DM)<\/li>\n<li><strong>Absence de donn\u00e9es<\/strong><span>\u00a0<\/span>d\u2019usager<span>\u00a0<\/span><strong>apr\u00e8s cette \u00e9tape<span>\u00a0<\/span><\/strong>(remise \u00e0 z\u00e9ro)<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Etude de dispositifs m\u00e9dicaux.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-4-9&Prime; module_id=\u00a0\u00bbcritere-3-4-9&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-4-9&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.4.9.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le prestataire\u00a0<\/span><strong>communique avec les fabricants<\/strong><span>\u00a0et ou les mandataires ou distributeurs lorsque n\u00e9cessaire.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Plusieurs situations conduisent \u00e0 des<span>\u00a0<\/span><strong>\u00e9changes avec les fabricants<\/strong><span>\u00a0<\/span>:<\/p>\n<ul>\n<li>les<span>\u00a0<\/span><strong>\u00e9v\u00e9nements de mat\u00e9riovigilance<\/strong><span>\u00a0<\/span>;<\/li>\n<li>Les rappels et retraits.<\/li>\n<li>les situations de<span>\u00a0<\/span><strong>m\u00e9susage<\/strong><span>\u00a0<\/span>;<\/li>\n<li><strong>les probl\u00e8mes de qualit\u00e9<\/strong><span>\u00a0<\/span>rencontr\u00e9s concernant les dispositifs, les r\u00e9clamations, les dispositifs non-conformes ;<\/li>\n<li><strong>les probl\u00e8mes d\u2019ergonomie<\/strong><span>\u00a0<\/span>ou d\u2019utilisation pratique ou d\u2019adaptation au traitement<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Communication r\u00e9alis\u00e9e<\/strong><span>\u00a0<\/span>avec les fabricants (situation de m\u00e9susage, mat\u00e9riovigilance\u2026).<\/li>\n<li>R\u00e9ponse \u00e0 une<span>\u00a0<\/span><strong>alerte.<\/strong><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec les responsables des activit\u00e9s.<\/li>\n<li>\u00c9tude documentaire.<\/li>\n<li>Etude d\u2019alertes<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-5-1&Prime; module_id=\u00a0\u00bbcritere-3-5-1&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-5-1&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.5.1.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Un processus de\u00a0<\/span><strong>gestion des d\u00e9chets<\/strong><span>\u00a0adapt\u00e9 au type d\u2019activit\u00e9 est en place.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<ul>\n<li>Les types de d\u00e9chets r\u00e9sultant de l\u2019activit\u00e9 sont\u00a0<strong>identifi\u00e9s<\/strong><\/li>\n<li>Le prestataire a d\u00e9fini son\u00a0<strong>organisation\u00a0<\/strong>pour les \u00e9liminer.<\/li>\n<li>L\u2019usager re\u00e7oit une\u00a0<strong>information<\/strong><span>\u00a0<\/span>sur le tri et l\u2019\u00e9limination des d\u00e9chets d\u2019activit\u00e9s de soins si n\u00e9cessaire.<\/li>\n<li>L\u2019infirmier \u00e0 domicile re\u00e7oit une<span>\u00a0<\/span><strong>information sur l\u2019obligation r\u00e8glementaire\u00a0<\/strong>d\u2019\u00e9limination des d\u00e9chets d\u2019activit\u00e9s de soins si n\u00e9cessaire.<\/li>\n<\/ul>\n<p>Les types de<span>\u00a0<\/span><strong>d\u00e9chets r\u00e9sultant de l\u2019activit\u00e9<\/strong><span>\u00a0<\/span>sont identifi\u00e9s.<\/p>\n<p><strong>L\u2019usager<\/strong><span>\u00a0<\/span>fait l\u2019objet d\u2019une<span>\u00a0<\/span><strong>formation\u00a0 technique<\/strong><span>\u00a0<\/span>sur le sujet.<\/p>\n<p><strong>L\u2019infirmi\u00e8re<\/strong><span>\u00a0<\/span>du domicile re\u00e7oit une<span>\u00a0<\/span><strong>information<\/strong><span>\u00a0<\/span>sur le sujet.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Identification\u00a0<\/strong>des d\u00e9chets g\u00e9n\u00e9r\u00e9s.<\/li>\n<li><strong>Analyse\u00a0<\/strong>de risques.<\/li>\n<li><strong>Proc\u00e9dure\u00a0<\/strong>de gestion des d\u00e9chets<\/li>\n<li><strong>Bordereau\u00a0<\/strong>d\u2019\u00e9limination.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>\u00c9tude documentaire.<\/li>\n<li>Visite des locaux<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-6-1&Prime; module_id=\u00a0\u00bbcritere-3-6-1&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-6-1&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.6.1.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>La tenue du\u00a0<\/span><strong>dossier de l\u2019usager<\/strong><span>\u00a0permet une gestion fiable des informations.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Le prestataire assure la<strong><span>\u00a0<\/span>tenue du dossier des usagers<\/strong><span>\u00a0<\/span>selon des modalit\u00e9s d\u00e9finies en recourant \u00e0 des outils notamment informatiques permettant la gestion de la<strong><span>\u00a0<\/span>base de donn\u00e9es des usagers<\/strong>.<\/p>\n<p>Des<span>\u00a0<\/span><strong>acc\u00e8s gradu\u00e9s<\/strong><span>\u00a0<\/span>tenant compte du r\u00f4le de chacun des personnels contribuent \u00e0 la<span>\u00a0<\/span><strong>fiabilit\u00e9 de l\u2019information<\/strong>.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Acc\u00e8s aux donn\u00e9es effectif<\/strong><span>\u00a0<\/span>sur les dossiers \u00e9tudi\u00e9s.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec la direction.<\/li>\n<li>Entretien avec le personnel.<\/li>\n<li>Pr\u00e9sentation du syst\u00e8me d\u2019information.<\/li>\n<li>\u00c9tude des plaintes et r\u00e9clamations.<\/li>\n<li>Test sur l\u2019acc\u00e8s aux donn\u00e9es.<\/li>\n<li>Visite dans l\u2019entreprise.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-6-2&Prime; module_id=\u00a0\u00bbcritere-3-6-2&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-6-2&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.6.2.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le prestataire organise la\u00a0<\/span><strong>protection des donn\u00e9es<\/strong><span>\u00a0\u00e0 caract\u00e8re personnel.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Le prestataire g\u00e8re<span>\u00a0<\/span><strong>des donn\u00e9es \u00e0 caract\u00e8re personnel<\/strong>.<\/p>\n<p>Le prestataire met en place des mesures permettant<span>\u00a0<\/span><b>l\u2019application du r\u00e8glement g\u00e9n\u00e9ral sur le protection des donn\u00e9es\u00a0<\/b>(RGPD).<\/p>\n<p>Le principe de<span>\u00a0<\/span><b>minimisation des donn\u00e9es collect\u00e9es\u00a0<\/b>est appliqu\u00e9.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Proc\u00e9dure mise en place pour<span>\u00a0<\/span><strong>prot\u00e9ger<\/strong><span>\u00a0<\/span>les donn\u00e9es \u00e0 caract\u00e8re personnel.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec la direction.<\/li>\n<li>Etude documentaire<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-3-7-1&Prime; module_id=\u00a0\u00bbcritere-3-7-1&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-3-7-1&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 3.7.1.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le recours \u00e0 la\u00a0<\/span><strong>sous-traitance est organis\u00e9<\/strong><span>\u00a0afin de garantir la qualit\u00e9 des prestations.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#c08497&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Le prestataire peut \u00eatre conduit \u00e0<span>\u00a0<\/span><strong>sous- traiter certaines activit\u00e9s<\/strong><span>\u00a0<\/span>qu\u2019il s\u2019agisse d\u2019une<span>\u00a0<\/span><strong>fonction support<\/strong><span>\u00a0<\/span>(exemple : maintenance) ou d\u2019une<span>\u00a0<\/span><strong>partie de la prestation<\/strong><span>\u00a0<\/span>(exemple r\u00e9cup\u00e9ration du mat\u00e9riel en fin de location).<\/p>\n<p>Le<span>\u00a0<\/span><strong>contrat \u00e9tabli avec le sous-traitant<\/strong><span>\u00a0<\/span>permet de garantir la bonne r\u00e9alisation des activit\u00e9s sous-trait\u00e9es.<\/p>\n<p>Il est \u00e9tabli sur la base<span>\u00a0<\/span><strong>d\u2019un cahier des charges technique<\/strong><span>\u00a0<\/span>qui d\u00e9finit les dispositions techniques prises \u00e0 son sujet.<\/p>\n<p>En cas de<span>\u00a0<\/span><strong>sous-traitance relative \u00e0 l\u2019oxyg\u00e8ne<\/strong><span>\u00a0<\/span>les modalit\u00e9s pr\u00e9vues dans les<span>\u00a0<\/span><strong>BPDO sont respect\u00e9es<\/strong>. En cas de sous-traitance d\u2019une<span>\u00a0<\/span><strong>activit\u00e9 lde<\/strong><span>\u00a0<\/span>son c\u0153ur de m\u00e9tier, c\u2019est-\u00e0-dire list\u00e9e dans le d\u00e9cret du<span>\u00a0<\/span><strong>19 d\u00e9cembre 2006<\/strong>, la r\u00e9alisation de cette activit\u00e9 est \u00e9valu\u00e9e dans le cadre de cette certification.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Contrat(s) avec le(s) sous- traitant(s).ou devis<\/strong><span>\u00a0<\/span>\u00e9tablis (si sous-traitance ponctuelle)<\/li>\n<li><strong>Cahier(s) des charges<\/strong><span>\u00a0<\/span>techniques.<\/li>\n<li>Dispositions mises en place pour v\u00e9rifier le<span>\u00a0<\/span><strong>respect de la conformit\u00e9<\/strong><span>\u00a0<\/span>au pr\u00e9sent r\u00e9f\u00e9rentiel.\u00a0<\/li>\n<\/ul>\n<p>OU<\/p>\n<ul>\n<li><strong>Certification<\/strong><span>\u00a0<\/span>du sous-traitant.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>\u00c9tude documentaire.<\/li>\n<li>Audit du sous traitant.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-4-1-1&Prime; module_id=\u00a0\u00bbcritere-4-1-1&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-4-1-1&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 4.1.1.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le prestataire dispose d\u2019une\u00a0<\/span><strong>veille sur la r\u00e9glementation, les recommandations de bonnes pratiques<\/strong><span>\u00a0professionnelles et les exigences applicables.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#8ea8c3&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Les<span>\u00a0<\/span><strong>modalit\u00e9s de veille sont d\u00e9finies.<\/strong><span>\u00a0<\/span>Elles peuvent \u00eatre r\u00e9alis\u00e9es en<strong><span>\u00a0<\/span>interne<\/strong><span>\u00a0<\/span>ou s\u2019appuyer sur une veille<span>\u00a0<\/span><strong>r\u00e9alis\u00e9e \u00e0 l\u2019ext\u00e9rieur.<\/strong><\/p>\n<p>Elle permet au prestataire de<span>\u00a0<\/span><strong>conna\u00eetre\u00a0les \u00e9volutions de la r\u00e9glementation<\/strong><span>\u00a0<\/span>et des exigences qui s\u2019appliquent \u00e0 lui.<\/p>\n<p>Elle conduit le prestataire \u00e0<span>\u00a0<\/span><strong>informer les membres du personnel<\/strong><span>\u00a0<\/span>des \u00e9volutions qui les concernent.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Enregistrements relatifs<\/strong><span>\u00a0<\/span>\u00e0 l\u2019identification par la veille de textes r\u00e9cents et des transmissions r\u00e9alis\u00e9es \u00e0 la direction et au personnel concern\u00e9.<\/li>\n<li>Derniers textes publi\u00e9s<span>\u00a0<\/span><strong>mis \u00e0 disposition<\/strong><span>\u00a0<\/span>du personnel.<\/li>\n<li><strong>Alertes publi\u00e9es par l\u2019ANSM<\/strong><span>\u00a0<\/span>sur dispositifs utilis\u00e9s par les PSDM.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec la direction et l\u2019encadrement.<\/li>\n<li>Entretien avec la personne charg\u00e9e de la veille.<\/li>\n<li>Etude documentaire<\/li>\n<li>Traceur sur la prise en compte d\u2019un \u00e9l\u00e9ment de veille r\u00e9cent.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-4-1-2&Prime; module_id=\u00a0\u00bbcritere-4-1-2&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-4-1-2&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 4.1.2.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>L\u2019organisation des prestations prend en compte\u00a0<\/span><strong>les exigences r\u00e9glementaires<\/strong><span>\u00a0(dont la LPP) et leur \u00e9volution ainsi que les recommandations des fabricants.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#8ea8c3&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Les<span>\u00a0<\/span><strong>modalit\u00e9s de r\u00e9alisation<\/strong><span>\u00a0<\/span>d\u2019une prestation sont d\u00e9finies.<\/p>\n<p>Les<span>\u00a0<\/span><strong>exigences r\u00e9glementaires sont prises en compte<\/strong><span>\u00a0<\/span>dans ces modalit\u00e9s.<\/p>\n<p>En cas de prise en compte progressive, le prestataire d\u00e9finit un\u00a0<strong>plan d\u2019actions\u00a0<\/strong>et\u00a0<strong>les indicateurs de suivi.<\/strong><\/p>\n<p>Les<span>\u00a0<\/span><strong>recommandations des fabricants sont prises en compte<\/strong><span>\u00a0<\/span>dans ces modalit\u00e9s.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Protocole d\u2019organisation<\/strong><span>\u00a0<\/span>des prestations.<\/li>\n<li><strong>Prise en compte de la r\u00e9glementation<\/strong><span>\u00a0<\/span>et<strong><span>\u00a0<\/span>des recommandations des fabricants<\/strong><span>\u00a0<\/span>dans l\u2019organisation de la prestation \u00e9tudi\u00e9e.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec la direction.<\/li>\n<li>Entretien avec la ou les personnes charg\u00e9es d\u2019organiser les activit\u00e9s.<\/li>\n<li>\u00c9tude d\u2019un exemple d\u2019organisation et\/ou de modification d\u2019une prestation.<\/li>\n<li>\u00c9tude des suites donn\u00e9es \u00e0 une modification d\u2019exigence r\u00e9glementaire ou de la LPP.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-4-2-1&Prime; module_id=\u00a0\u00bbcritere-4-2-1&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-4-2-1&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 4.2.1.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le prestataire est autoris\u00e9 \u00e0 exercer les activit\u00e9s utilisant de\u00a0<\/span><strong>l\u2019oxyg\u00e8ne.<\/strong><span>\u00a0<\/span><strong>Champ d&rsquo;application : prestations faisant appel \u00e0 l&rsquo;oxyg\u00e8ne<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#8ea8c3&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Aucune pr\u00e9cision pour l\u2019instant.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><span>Autorisation de l\u2019<\/span><strong>ARS<\/strong><span>.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec la direction.<\/li>\n<li>Entretien avec le pharmacien responsable.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-4-3-1&Prime; module_id=\u00a0\u00bbcritere-4-3-1&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-4-3-1&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 4.3.1.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>La\u00a0<\/span><strong>mat\u00e9riovigilance<\/strong><span>\u00a0est op\u00e9rationnelle.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#8ea8c3&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Un<span>\u00a0<\/span><strong>correspondant de mat\u00e9riovigilance est d\u00e9sign\u00e9<\/strong><span>\u00a0<\/span>et une organisation est en place pour g\u00e9rer les alertes ascendantes et descendantes.<\/p>\n<p>L\u2019organisation et le syst\u00e8me d\u2019information permettent<span>\u00a0<\/span><strong>la tra\u00e7abilit\u00e9 avec d\u00e9finition des modalit\u00e9s<\/strong><span>\u00a0<\/span>de transmission et r\u00e9ception et la gestion d\u2019une<strong><span>\u00a0<\/span>alerte de mat\u00e9riovigilance<\/strong><span>\u00a0<\/span>ascendante ou descendant.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Correspondant de mat\u00e9riovigilance d\u00e9sign\u00e9<\/strong><span>\u00a0<\/span>(organigramme, fiche de poste, d\u00e9cision de nomination).<\/li>\n<li><strong>Syst\u00e8me d\u2019information<\/strong><span>\u00a0<\/span>et organisation en place<\/li>\n<li><strong>Pr\u00e9sence des diff\u00e9rents \u00e9l\u00e9ments de l\u2019alerte<\/strong><span>\u00a0<\/span>pour la situation de mat\u00e9riovigilance \u00e9tudi\u00e9e.<\/li>\n<li>Conduite \u00e0 tenir en cas d\u2019incident respect\u00e9e.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>\n<p>Entretien avec le correspondant de mat\u00e9riovigilance.<\/p>\n<\/li>\n<li>\n<p>Etude documentaire.<\/p>\n<\/li>\n<li>\n<p>Entretien avec le personnel.<\/p>\n<\/li>\n<li>Etude d\u2019une situation de mat\u00e9riovigilance.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-4-3-2&Prime; module_id=\u00a0\u00bbcritere-4-3-2&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-4-3-2&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 4.3.2.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>La\u00a0<\/span><strong>pharmacovigilance<\/strong><span>\u00a0est opp\u00e9rationelle.\u00a0<\/span><strong>Champ d&rsquo;application : activit\u00e9s relatives \u00e0 l&rsquo;oxyg\u00e8ne<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#8ea8c3&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Un<span>\u00a0<\/span><strong>correspondant de pharmacovigilance est d\u00e9sign\u00e9<\/strong>.<\/p>\n<p>L\u2019organisation et le syst\u00e8me d\u2019information permettent<span>\u00a0<\/span><strong>la tra\u00e7abilit\u00e9 avec d\u00e9finition des modalit\u00e9s<\/strong><span>\u00a0<\/span>de transmission et r\u00e9ception et la gestion d\u2019une alerte de pharmacovigilance ascendante ou descendante.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Correspondant de pharmacovigilance d\u00e9sign\u00e9<\/strong><span>\u00a0<\/span>(organigramme, fiche de poste, d\u00e9cision de nomination).<\/li>\n<li><strong>Syst\u00e8me d\u2019information<\/strong><span>\u00a0<\/span>et organisation en place.<\/li>\n<li><strong>Pr\u00e9sence des diff\u00e9rents \u00e9l\u00e9ments de l\u2019alerte<\/strong><span>\u00a0<\/span>pour la situation de pharmaco-vigilance \u00e9tudi\u00e9e.<\/li>\n<li><strong>Conduite \u00e0 tenir en cas d\u2019incident<\/strong><span>\u00a0<\/span>respect\u00e9e.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec le correspondant pharmacovigilance.<\/li>\n<li>Etude documentaire.<\/li>\n<li>Entretien avec le personnel.<\/li>\n<li>Etude d\u2019une situation de mat\u00e9riovigilance.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-4-4-1&Prime; module_id=\u00a0\u00bbcritere-4-4-1&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-4-4-1&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 4.4.1.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Les activit\u00e9s ou processus \u00e0 risque sont identifi\u00e9s et font l\u2019objet\u00a0<\/span><strong>d\u2019actions prioritaires<\/strong><span>\u00a0de pr\u00e9vention des risques.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#8ea8c3&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Ce crit\u00e8re concerne l\u2019ensemble des risques notamment\u00a0<\/span><strong>les risques pour les usagers et les risques pour le personnel<\/strong><span>.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Document<\/strong><span>\u00a0<\/span>unique<span>\u00a0<\/span><strong>d\u2019\u00e9valuation des risques<\/strong><span>\u00a0<\/span>professionnels (DUERP).<\/li>\n<li><strong>Document<\/strong><span>\u00a0<\/span>ou autre information existante sur les<span>\u00a0<\/span><strong>risques de l\u2019activit\u00e9 \u00e9tablie<\/strong><span>\u00a0<\/span>par le prestataire.<\/li>\n<li><strong>Plan d\u2019action<\/strong><span>\u00a0<\/span>pour la pr\u00e9vention des<span>\u00a0<\/span><strong>risques.<\/strong><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Entretien avec la direction.<\/li>\n<li>Entretien avec le responsable qualit\u00e9 ou s\u00e9curit\u00e9.<\/li>\n<li>\u00c9tude documentaire.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-4-4-2&Prime; module_id=\u00a0\u00bbcritere-4-4-2&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-4-4-2&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 4.4.2.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Le prestataire a \u00e9tabli un plan de\u00a0<\/span><strong>continuit\u00e9 de l\u2019activit\u00e9<\/strong><span>\u00a0et mis en place un dispositif de\u00a0<\/span><strong>gestion de crise.<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#8ea8c3&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Le plan de continuit\u00e9 de l\u2019activit\u00e9 d\u00e9finit les modalit\u00e9s de poursuite de l\u2019activit\u00e9<span>\u00a0<\/span><strong>en cas de crise interne ou externe.<\/strong><\/p>\n<p><strong>Un dispositif de gestion des crises<\/strong><span>\u00a0<\/span>est d\u00e9fini.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Plan de continuit\u00e9<\/strong><span>\u00a0<\/span>de l\u2019activit\u00e9.<\/li>\n<li><strong>Proc\u00e9dure<\/strong><span>\u00a0<\/span>de gestion de crise.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>\u00c9tude documentaire.<\/li>\n<li>Entretien avec le personnel.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbPopup &#8211; #critere-4-4-3&Prime; module_id=\u00a0\u00bbcritere-4-4-3&Prime; module_class=\u00a0\u00bbpopup close-alt\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb65%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcritere-4-4-3&Prime; da_alt_close=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb border_radii=\u00a0\u00bbon|12px|12px|12px|12px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_font_size=\u00a0\u00bb20px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4 class=\"elementor-image-box-title\"><strong>Crit\u00e8re 4.4.3.<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Les\u00a0<\/span><strong>\u00e9v\u00e9nements ind\u00e9sirables<\/strong><span>\u00a0survenant lors de l\u2019activit\u00e9 sont recueillis, font l\u2019objet d\u2019une analyse et de<\/span><strong><span>\u00a0<\/span>mise en place d\u2019actions de correction<\/strong><span>\u00a0et de pr\u00e9vention.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_icon=\u00a0\u00bb&#x3b;||divi||400&Prime; icon_color=\u00a0\u00bb#151B49&Prime; _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#151B49&Prime; toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#151B49&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb5px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb5px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#8ea8c3&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbPr\u00e9cisions du crit\u00e8re\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Les\u00a0<\/span><strong>\u00e9v\u00e8nements ind\u00e9sirables<\/strong><span>\u00a0sont\u00a0<\/span><strong>communiqu\u00e9s au fabricant<\/strong><span>\u00a0ou au mandataire, lorsque n\u00e9cessaire, dans le cadre de la surveillance apr\u00e8s commercialisation<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPreuves attendues\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Recueil<\/strong><span>\u00a0<\/span>des \u00e9v\u00e9nements ind\u00e9sirables.<\/li>\n<li><strong>Plan d\u2019action<\/strong><span>\u00a0<\/span>r\u00e9pondant aux \u00e9v\u00e9nements ind\u00e9sirables constat\u00e9s.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbModalit\u00e9s d\u2019\u00e9valuation\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<ul>\n<li>Recueil des \u00e9v\u00e8nements ind\u00e9sirables.<\/li>\n<li>Entretien avec le responsable qualit\u00e9 ou s\u00e9curit\u00e9.<\/li>\n<li>\u00c9tude documentaire.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>4 chapitres PSDMLes 4 chapitres PSDM,le d\u00e9tail des 60 crit\u00e8resVoici le r\u00e9f\u00e9rentiel PSDM d\u00e9taill\u00e9 et appliqu\u00e9 au format web par notre \u00e9quipe. Il se base sur le document officiel de l&rsquo;HAS.<div class=\"et_pb_module dsm_button dsm_button_0 et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"et_pb_button_module_wrappers dsm_button_0_wrapper  et_pb_module\">\n\t\t\t\t<a class=\"et_pb_button et_pb_button_one et_pb_custom_button_icon et_pb_bg_layout_light dsm-none cta-principal\"  href=#4-chapitres target=\"_blank\" data-icon=\"&#x24;\" data-dsm-lightbox-id=\"dsm_button_one_lightbox dsm_button_0\"><span>Je consulte<\/span><\/a><a class=\"et_pb_button et_pb_button_two et_pb_custom_button_icon et_pb_bg_layout_light dsm-none cta-secondaire\"  href=#partager data-icon=\"&#xe605;\" data-dsm-lightbox-id=\"dsm_button_two_lightbox dsm_button_0\"><span>Partager<\/span><\/a>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>Page actualis\u00e9e le 29\/01\/2024Le r\u00e9f\u00e9rentiel PSDM<div class=\"et_pb_module dsm_card_carousel dsm_card_carousel_0 et_pb_sticky_module dsm_card_carousel_layout_stacked  dsm_card_carousel_arrow_outside dsm_card_carousel_arrow_mobile_outside\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t\n\t\t\t\n\t\t\t<div class=\"swiper-container dsm_card_carousel_wrapper\" dir=\"ltr\" data-params=\"[{&quot;direction&quot;:&quot;horizontal&quot;,&quot;effect&quot;:&quot;default&quot;,&quot;slider_effect_shadows&quot;:false,&quot;slider_effect_coverflow_rotate&quot;:&quot;30&quot;,&quot;slider_effect_coverflow_depth&quot;:&quot;0&quot;,&quot;loop&quot;:false,&quot;infinite_smooth_scrolling&quot;:false,&quot;slide_to_show&quot;:&quot;5&quot;,&quot;slide_to_show_tablet&quot;:&quot;2&quot;,&quot;slide_to_show_phone&quot;:&quot;1&quot;,&quot;slide_to_scroll&quot;:&quot;1&quot;,&quot;slide_to_scroll_tablet&quot;:&quot;1&quot;,&quot;slide_to_scroll_phone&quot;:&quot;1&quot;,&quot;space_between&quot;:&quot;30&quot;,&quot;space_between_tablet&quot;:&quot;30&quot;,&quot;space_between_phone&quot;:&quot;30&quot;,&quot;centered_slides&quot;:false,&quot;multiple_slide_row&quot;:&quot;off&quot;,&quot;slide_row&quot;:&quot;1&quot;,&quot;slide_row_tablet&quot;:&quot;1&quot;,&quot;slide_row_phone&quot;:&quot;1&quot;,&quot;speed&quot;:&quot;500&quot;,&quot;autoplay&quot;:false,&quot;autoplay_speed&quot;:&quot;3000&quot;,&quot;autoplay_viewport&quot;:&quot;&quot;,&quot;touch_move&quot;:true,&quot;grab&quot;:true,&quot;pause_on_hover&quot;:false,&quot;mousewheel&quot;:false,&quot;auto_height&quot;:false,&quot;equal_height&quot;:false,&quot;equal_height_tablet&quot;:true,&quot;equal_height_phone&quot;:true}]\">\n\t\t\t<div class=\"swiper-wrapper\"><\/div>\n\t\t\t<\/div><div class=\"swiper-button-prev dsm_card_carousel_arrow\" data-icon=\"4\"><\/div><div class=\"swiper-button-next dsm_card_carousel_arrow\" data-icon=\"5\"><\/div><div class=\"swiper-pagination dsm_card_carousel_pagination\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_with_border dsm_card_carousel_child dsm_card_carousel_child_0 ressources-carousel et_clickable swiper-slide\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"dsm_card_wrapper et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\t<h4 class=\"dsm_card_title et_pb_module_header\">Introduction<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_with_border dsm_card_carousel_child dsm_card_carousel_child_1 ressources-carousel et_clickable swiper-slide\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"dsm_card_wrapper et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\t<h4 class=\"dsm_card_title et_pb_module_header\">Chapitre 1<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_with_border dsm_card_carousel_child dsm_card_carousel_child_2 ressources-carousel et_clickable swiper-slide\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"dsm_card_wrapper et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\t<h4 class=\"dsm_card_title et_pb_module_header\">Chapitre 2<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_with_border dsm_card_carousel_child dsm_card_carousel_child_3 ressources-carousel et_clickable swiper-slide\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"dsm_card_wrapper et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\t<h4 class=\"dsm_card_title et_pb_module_header\">Chapitre 3<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><div class=\"dsm_card_carousel_child dsm_card_carousel_child_4 swiper-slide\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/p>\n","protected":false},"author":4,"featured_media":6629,"parent":3335,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:paragraph -->\n<p>Le r\u00e9f\u00e9rentiel est celui cit\u00e9 dans le d\u00e9cret n\u00b02019-565 du 6 juin 2019 relatif au r\u00e9f\u00e9rentiel national sur la qualit\u00e9 des actions concourant au d\u00e9veloppement des comp\u00e9tences.<br> Il comporte 7 crit\u00e8res qui contiennent en tout 32 indicateurs cl\u00e9s.<br> Sur un plan \u00ab technique m\u00e9tier \u00bb ce n\u2019est donc pas la \u201cr\u00e9volution\u201d. C\u2019est une continuit\u00e9 dont l\u2019objectif est de poursuivre et d\u2019augmenter le niveau de qualit\u00e9 global de la \ufb01li\u00e8re.<br> On notera en fait une nouvelle approche vertueuse de la qualit\u00e9 selon deux dimensions \u00ab nouvelles \u00bb. <br> \u25cf Tout d\u2019abord, la premi\u00e8re dimension est de pousser les prestataires vers une logique d\u2019am\u00e9lioration continue globale qui prendra en compte l'appr\u00e9ciation des b\u00e9n\u00e9\ufb01ciaires mais \u00e9galement celle des parties prenantes : les \u00e9quipes p\u00e9dagogiques, les \ufb01nanceurs, les entreprises concern\u00e9s \u2026<br> \u25cf Puis, la deuxi\u00e8me dimension, concerne l\u2019ancrage du prestataire autour de son environnement \u201csocio-\u00e9conomique\u201d  dans lequel il est inscrit : Ainsi il faudra apporter la preuve que des relations sont tiss\u00e9es avec des  acteurs de son territoire et les parties prenantes en vue d\u2019am\u00e9liorer la qualit\u00e9 des prestations. C\u2019est particuli\u00e8rement important dans le cadre de l\u2019apprentissage.<\/p>\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","footnotes":""},"class_list":["post-3674","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>D\u00e9tails et explications du r\u00e9f\u00e9rentiel PSDM<\/title>\n<meta name=\"description\" content=\"Le cabinet Reltim a adapt\u00e9 le r\u00e9f\u00e9rentiel PSDM en version web. 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